Note: The job is a remote job and is open to candidates in USA. EllieMD is on a mission to revolutionize healthcare by empowering individuals with pharmaceutical-grade products and a network of dedicated Brand Partners. They are seeking a Senior Product Manager to help build and ship products that drive the evolution of their healthcare platform, working closely with executive leadership and cross-functional teams.
Responsibilities
- Partner directly with the leadership team, including the CEO, to translate strategic vision into products that customers and Brand Partners love
- Deeply understand and represent the voice of EllieMD’s customers and Brand Partners in everything you build
- Translate customer, Brand Partner, operational, and stakeholder needs into clear product requirements, user outcomes, and shipped solutions
- Define success metrics, prioritize product problems, and ship solutions that achieve measurable business goals
- Own and drive one or more products from concept through launch and beyond, maintaining accountability for outcomes and continuous improvement
- Work closely with Design, Engineering, Data, Operations, Compliance, Customer Support, and Brand Partner teams to learn quickly, iterate rapidly, and ship high-quality products
- Build and maintain product backlogs that balance quick wins with long-term strategic initiatives
- Drive progress against milestones, resolve blockers, and maintain healthy team execution
- Gather and analyze user research, product insights, customer feedback, Brand Partner input, business data, and market analysis to inform product decisions and prioritization
- Create structured product documentation, including PRDs, user stories, technical specifications, workflows, launch plans, and post-launch success criteria
- Coordinate effectively across functions to ship products that work seamlessly across the customer journey
- Communicate clearly about what you are building, why it matters, progress updates, risks, tradeoffs, and key learnings
- Evaluate the trade-offs among customer experience, business impact, technical feasibility, operational readiness, compliance, scalability, and speed of execution
- Identify gaps and interdependencies across systems and proactively ship solutions that improve organizational efficiency
- Facilitate brainstorming, prioritization, and strategy sessions, distilling complexity into products that solve real problems
- Develop a deep understanding of EllieMD’s mission, business model, customers, Brand Partner network, product ecosystem, operating rhythms, and strategic priorities
- Build strong working relationships with the CEO, leadership team, and key cross-functional partners across Product, Engineering, Design, Data, Operations, Compliance, Customer Support, and Brand Partner teams
- Review existing product roadmaps, documentation, customer journeys, analytics, support feedback, operational workflows, and current product priorities
- Identify the most important customer, Brand Partner, and business problems that the product team needs to solve
- Assess current product processes, backlog structure, communication cadences, success metrics, and launch practices
- Begin developing a clear point of view on immediate product opportunities, execution gaps, risks, and areas needing stronger alignment
- Translate strategic priorities into clear product initiatives, requirements, milestones, and measurable success metrics
- Build or refine product documentation, including PRDs, user stories, product briefs, workflow diagrams, acceptance criteria, and launch readiness plans
- Partner with cross-functional teams to prioritize high-impact product work and ensure teams are aligned on goals, scope, tradeoffs, and timelines
- Drive execution against one or more priority product initiatives, helping remove blockers and maintain momentum
- Establish clear communication routines for product updates, risks, decisions, dependencies, and key learnings
- Use customer feedback, Brand Partner insights, operational input, and data to validate priorities and inform product decisions
- Identify opportunities for quick wins that improve the customer experience, Brand Partner experience, internal efficiency, or business outcomes
- Launch or materially advance priority product initiatives that deliver measurable value to customers, Brand Partners, or internal teams
- Measure product performance against defined success metrics and synthesize learnings from data, user feedback, stakeholder input, and operational results
- Iterate on shipped products based on real-world usage, customer needs, Brand Partner feedback, and business priorities
- Strengthen product operating practices across documentation, prioritization, roadmap planning, stakeholder alignment, and post-launch measurement
- Develop a clear product roadmap recommendation for the next phase of growth, balancing quick wins, strategic initiatives, technical needs, and operational priorities
- Proactively identify larger system gaps, dependencies, and product opportunities that can improve EllieMD’s ability to scale
- Demonstrate ownership, judgment, and execution leadership by driving products from ambiguity to clarity, alignment, launch, and measurable impact
Skills
- 5+ years of product management experience, with a proven ability to build and scale products from early stages
- Bachelor's degree required
- Ability to work in person when needed with the CEO
- Strong product fundamentals, including customer discovery, problem definition, prioritization, requirements writing, roadmap planning, execution management, launch planning, and post-launch iteration
- Proven ability to translate strategic vision into products that customers use and love
- Strong track record of balancing user experience, business impact, technical feasibility, operational complexity, and scalability
- Data-driven approach, with experience digging into data, defining clear goals, and driving teams to ship products that deliver measurable impact
- Experience working closely with cross-functional teams, including Engineering, Design, Data, Operations, Customer Support, Go-to-Market, and executive stakeholders
- Exceptional written and verbal communication skills, with the ability to synthesize complex concepts for diverse audiences
- Experience facilitating cross-functional collaboration and influencing without direct authority
- Ability to thrive in a fast-moving, ambiguous environment while maintaining clarity, structure, and accountability
- Experience in startups, healthcare, health-tech, or wellness industries
- Experience with e-commerce, subscription systems, marketplace platforms, customer portals, partner platforms, or operationally complex digital products
- Familiarity with direct sales, MLM, affiliate, or partner network models
- Experience working with regulated industries or compliance frameworks, such as HIPAA, FDA, or healthcare compliance
- Experience building products that require coordination across customer experience, operations, compliance, fulfillment, support, and business stakeholders
- Proficiency with product management and collaboration tools such as Linear, Figma, Miro, Jira, Notion, or similar platforms
- Technical background or strong fluency in working with engineering teams
- Experience partnering directly with executive leadership in a high-growth or early-stage environment
Benefits
- Contract Role: Starting as a 1099 contractor.
- Future Conversion: Planned transition to full-time W2 in 2026.
- Benefits: Planned upon full-time conversion.
Company Overview
Embracing wellness and longevity, one step at a time. 🔬 Backed by Science 🥼 Guided by Doctors 👩🏼🤝👩🏽 Embraced by Community It was founded in undefined, and is headquartered in Palo Alto, California , US, with a workforce of 51-200 employees. Its website is https://www.elliemd.com.