Note: The job is a remote job and is open to candidates in USA. Open-Xchange is a company that develops open-source communication and collaboration software for public sector organizations, telcos, and hosting providers. They are seeking a Senior Product Manager to shape their cloud platform and services, aligning customer and business needs with product strategy. The role involves defining product strategy, collaborating with various teams, and representing customer insights to influence product decisions.
Responsibilities
- Define and drive the product strategy, roadmap, and execution for key areas of the Open-Xchange cloud platform
- Partner closely with engineering, architecture, operations, and commercial teams to align business goals with technical delivery
- Translate customer, market, and technology insights into product decisions that create measurable business value
- Shape scalable and commercially successful SaaS offerings while balancing long-term platform investments with short-term market opportunities
- Represent the voice of the customer and market internally, influencing priorities across product and engineering teams
- Analyze industry trends, competitive developments, and emerging technologies to identify growth opportunities
- Support strategic customer engagements and act as a trusted product expert for internal and external stakeholders
Skills
- 5+ years of experience in Product Management, Technical Product Management, or a comparable role, including ownership and lifecycle management of SaaS products in cloud and infrastructure environments
- Strong technical understanding of cloud platforms, distributed systems, modern SaaS architectures, and large-scale infrastructure deployments spanning multiple sites, regions, and continents
- Able to engage credibly with engineers, architects, customers, and executives alike, combining technical depth with commercial awareness
- Strong understanding of market dynamics and customer requirements across different regions, industries, and deployment models
- Strategic and self-driven leader with a hands-on mindset, capable of influencing stakeholders, driving decisions without formal authority, and balancing technical feasibility, customer expectations, and business priorities
- Strong verbal and written communication skills in English
- Collaborative team player who thrives in remote-first, multicultural environments across time zones and brings a passion for Open Source technologies and low-hierarchy organizations
- Familiarity with messaging, collaboration, or email technologies is highly desirable
Benefits
- The flexibility to work 100% remotely ensures a work environment that suits you best.
- Flexible working hours that allow you to successfully combine your home and family responsibilities with work.
- Getting together in-person for workshops and fun team events.
- Time off to volunteer – and mental health support when you need it.
- We provide financial relief through corporate benefits and a subsidy for ergonomic chairs and desks.
- We can discuss further location-related benefits together in an initial talk.
Company Overview
Open-Xchange is committed to a borderless internet that is open, safe and free allowing users to protect their own data and privacy. It was founded in 2005, and is headquartered in Köln, Nordrhein-Westfalen, DEU, with a workforce of 201-500 employees. Its website is http://www.open-xchange.com.