Note: The job is a remote job and is open to candidates in USA. Inmar Intelligence is a company focused on product operations within the MarTech space. The Principal Product Operations Manager will lead cross-functional alignment and operational cadence for the product organization, ensuring strategic priorities are effectively executed and providing mentorship to junior team members.
Responsibilities
- Own the MarTech operating cadence end-to-end; facilitate product council sessions, quarterly planning cycles, and retrospectives
- Manage the roadmap governance process; support tradeoff conversations with portfolio impact analysis when new requests compete for capacity
- Coordinate cross-functional release readiness checklists for major launches; identify and escalate gaps proactively
- Facilitate quarterly objective-setting with PMs, engineering leads, and business stakeholders; translate strategic priorities into measurable quarterly deliverables with binary success criteria
- Build and maintain product investment models that connect roadmap initiatives to revenue impact; support the analytical infrastructure required for R&D ROI attribution, scenario planning, and board-level investment reporting
- Support adoption of the platform operating model; guide teams through new workflows including outcome-driven thinking through business and adoption metrics
- Partner with the VP, Product Operations on executive communication; prepare strategic narratives that connect operational metrics to business outcomes
- Provide cross-functional influence across Product, Engineering, Sales, and Customer Success; network with senior internal and external parties as needed
- Own the Voice of Customer (VOC) infrastructure, with a focus on managing Sales Led and Product Led products in partnership with PMM
- Drive adoption of the ProdOps operating system across the MarTech product organization
- Own data hygiene and process compliance; continuously improve the operating model based on feedback and operational insights
- Manage the feedback loop between internal users and system design to ensure processes are adopted and sustained
- Engage with modern tooling and ways of working; the ProdOps function invests in advanced tooling for analytical and reporting workloads to enable the team to focus on facilitation, judgment, and relationships
- Support the operational dimensions of managed-service-to-platform transitions, including beta program design, pilot governance, and the development of structured learning frameworks that separate product validation from commercial readiness
- Performs other duties as assigned
- Complies with all policies and standards
Skills
- Bachelor's in business, technology, operations, or related area required
- 7+ years of experience in Product Operations, Program Management, or Technical Program Management at a platform or SaaS company, with at least 2 years in a senior or lead capacity; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
- Demonstrated facilitation skills with the ability to drive decisions among senior stakeholders with competing priorities
- Cross-functional experience at scale, working at the intersection of Product, Engineering, Sales, and Customer Success in organizations with complexity
- Experience building reporting or analytical infrastructure that connects product activity to financial outcomes (e.g., R&D investment attribution, revenue impact modeling, or portfolio-level ROI analysis)
- Demonstrated ability to design processes and drive adoption; experience navigating the tension between rigor and pragmatism
- Proficient with Google Suite and Microsoft Office Suite
- Exposure to retail media, AdTech, or marketing technology
- Experience with managed-service-to-platform transitions
- Familiarity with Airtable as an operational tool
Benefits
- Medical, Dental, and Vision insurance
- Basic and Supplemental Life Insurance options
- 401(k) retirement plans with company match
- Health Spending Accounts (HSA/FSA)
- Flexible time off and 11 paid holidays
- Family-building benefits, including Maternity, Adoption, and Parental Leave
- Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
- Wellness and Mental Health counseling services
- Concierge and work/life support resources
- Adoption Assistance Reimbursement
- Perks and discount programs
- Annual discretionary bonuses through our Core Company Performance Bonus Plan
- Equity grants, sign-on bonuses, and other tailored incentive opportunities
- Additional discretionary compensation, such as:
+ Growing Revenue Incentives
+ Corporate or VIP Bonuses
+ Deferred compensation opportunities
Company Overview
Welcome to Inmar Intelligence, recently certified a Great Place to Work®! Through curiosity and the intelligent use of data and technology, we make businesses smarter to improve consumers’ lives. It was founded in 1980, and is headquartered in Winston-Salem, NC, US, with a workforce of 1001-5000 employees. Its website is http://www.inmar.com.