Note: The job is a remote job and is open to candidates in USA. Accenture is a leading global professional services company that helps organizations build their digital core and optimize operations. They are seeking an Epic Certified Health Information Management (HIM) Senior Analyst who will manage applications and collaborate with client stakeholders and offshore teams to ensure high-quality support in a dynamic healthcare environment.
Responsibilities
- Act as a subject matter expert (SME) for application workflows and configurations
- Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs
- Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs
- Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring
- Maintain system documentation, including workflows, build specifications, and testing protocols
- Ensure compliance with HIPAA, data governance, and organizational security policies
- Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs
- Support the teams working on other applications
Skills
- A minimum of two years of experience as an Epic Certified Health Information Management (HIM) Senior Analyst including experience in managing applications, with a strong background in managing day to day operations, client stakeholder relationships, and collaboration with offshore teams
- Current Epic HIM Certification
- High school diploma or GED
Benefits
- Medical, dental, vision, and long-term disability coverage
- A 401(k) plan
- Paid time off
Company Overview
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations. It was founded in 1989, and is headquartered in Dublin, Dublin, IRL, with a workforce of 10001+ employees. Its website is https://www.accenture.com.