Note: The job is a remote job and is open to candidates in USA. Hexaware Technologies is a dynamic IT organization dedicated to delivering innovative solutions globally. They are seeking an experienced Delivery Manager with a strong DevOps background to lead enterprise DevOps platform managed services, focusing on service delivery, governance, and platform modernization.
Responsibilities
- Own service delivery, SLAs/SLOs, incident, problem, and change management (ITIL)
- Ensure reliability, availability, capacity planning, DR, and platform governance
- Lead DevOps platform modernization, upgrades, migrations, and automation initiatives
- Drive CI/CD, IaC, containerization, observability, DevSecOps, and release governance best practices
- Manage security, compliance, audit readiness, and risk controls
- Partner with business, engineering, security, and vendor teams
- Track DORA metrics, MTTR, adoption, and service performance KPIs
Skills
- 10+ years of IT experience
- 5+ years in DevOps/Platform Engineering
- 3–5+ years in service delivery, engagement, or managed services leadership
- Strong expertise in CI/CD, SCM, IaC, Kubernetes, cloud platforms, observability, and ITSM
- Experience with tools such as GitHub, GitLab, Jenkins, Azure DevOps, Terraform, Ansible, Kubernetes, Artifactory, Vault, SonarQube, Splunk, Datadog, ServiceNow, and AWS/Azure/GCP
- Excellent stakeholder management and executive communication skills
- ITIL Foundation or equivalent experience
- Certifications: AWS Architect, CKA/CKAD, Terraform Associate, PMP/PRINCE2, SAFe, ITIL Intermediate
- Experience consolidating/modernizing toolchains and leading platform migrations at scale
- Demonstrated FinOps practices and license optimization in platform contexts
- Experience with developer portals and golden path enablement
- Background in data-driven reporting (e.g., building KPI dashboards)
Benefits
- Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile.
- We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
- We are always interested in, and want to support, the professional and personal you.
- We offer a wide array of programs to help expand skills and supercharge careers.
Company Overview
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. It was founded in 1990, and is headquartered in Iselin, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://hexaware.com.Company H1B Sponsorship
Hexaware Technologies has a track record of offering H1B sponsorships, with 103 in 2026, 628 in 2025, 703 in 2024, 510 in 2023, 648 in 2022, 647 in 2021, 1064 in 2020. Please note that this does not guarantee sponsorship for this specific role.