Note: The job is a remote job and is open to candidates in USA. Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions. They are seeking a Senior Technical Product Manager to lead the Security pillar, focusing on managing and growing their MDR, NDR, and XDR offerings while aligning security goals with business objectives.
Responsibilities
- Own the long-term vision and roadmap for the Command|Link MDR, NDR, and XDR service lines
- Help grow the security portfolio’s revenue (new bookings, expansion/upsell, and retention) by partnering with Sales, Marketing, and Finance on pricing, packaging, and attach strategy across the platform
- Ensure the security roadmap stays coherent with Command|Link’s connectivity, SD-WAN, and SASE/SSE (ZTNA, SWG, CASB, FWaaS) offerings
- Translate high-level strategy into detailed functional requirements and user stories
- Oversee the continuous integration of disparate telemetry sources (endpoints, firewalls, servers, SD-WAN flow data, and cloud workloads such as M365, AWS, Azure, and GCP) into our proprietary SIEM/XDR platform
- Partner with our SOC leadership to design and optimize the analyst workflow
- Define, track, and report on critical success metrics across two dimensions
- Conduct ongoing analysis of the managed security market
- Work closely with Marketing and Sales to define target personas, messaging, and product positioning
- Ensure that our security products and services meet or exceed industry standards (SOC 2, ISO 27001, PCI-DSS, HIPAA, GDPR)
- Takes on additional responsibilities and projects as needed to support the success of the team and organization
Skills
- 7+ years of product management experience, specifically in cybersecurity
- Deep knowledge of MDR, NDR, EDR/XDR, SIEM, or SOC-as-a-Service models
- Strong technical acumen with the ability to participate in architectural discussions regarding data modeling, API integrations, and cloud-native security
- Familiarity with Syslog, IPFIX, and NetFlow is essential, along with an understanding of how network telemetry enriches security detection
- A proven track record of taking net-new security products from concept (0-to-1) to launch and scale in fast-paced, high-growth environments
- Experience with Agile development methodologies and backlog management tools
- Experience contributing to revenue growth (bookings, expansion, and retention) and comfort partnering with Sales, Marketing, and Finance on pricing, packaging, and go-to-market
- An understanding of the day-to-day challenges of SOC analysts and the importance of Analyst Experience (AX) in achieving high-fidelity security outcomes
- Demonstrated ability to influence cross-functional stakeholders, adapt to changing priorities, and communicate effectively across technical and non-technical audiences
- Exposure to SASE/SSE and the convergence of network and security operations is a strong plus
- Familiarity working toward a revenue target or business-line goal is a plus
- CISM or CISSP certification will distinguish you from the candidate pool
Benefits
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses to encourage the addition of great new people to the team
Company Overview
CommandLink builds Next-Generation Software-Defined Hybrid Networks with integrated managed security. It was founded in 2012, and is headquartered in Bothell, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.commandlink.com/.Company H1B Sponsorship
CommandLink has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.