Note: The job is a remote job and is open to candidates in USA. Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. They are seeking a Senior Software Engineer to join their AI team, focusing on designing a virtual agent to enhance customer support and empower users to make informed financial decisions.
Responsibilities
- Understand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams
- Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements
- Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production
- Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities
- Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives
Skills
- Bachelor's or Master's Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field
- 5+ years of total software engineering experience
- 3+ years of experience in artificial intelligence, data science, or machine learning engineering
- 3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes
- Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent
- Experience tuning neural networks on custom datasets
- Experience with Huggingface, LangChain, chatbot development
- Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib
- Hunger to deliver game-changing products
- Exceptional drive and precision in delivery
- A belief that your work is tied to your life's mission
- Optimistic about the potential of societal change
Benefits
- Competitive salary and stock options
- A comprehensive benefits package for you and your family
- Flexible work location, hours, and paid time off
- 401(k) matching
- Monthly Acorns account contribution & GoHenry account for your family
- Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
- Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
- Roots Leadership Program for Emerging Leaders
- Community week onsite gatherings and various virtual events
- Talented and motivated team members who care deeply about one another, our mission, and our customers.
- The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
- Sign-on bonus
- Equity grants
- Discretionary cash bonus awards
- Medical benefits
- Financial benefits
- 401(k) eligibility
- Various paid time off benefits, such as vacation, sick time, and parental leave
Company Overview
Acorns is a financial technology and services company that specializes in automated investments and robo-advice. It was founded in 2012, and is headquartered in Irvine, California, USA, with a workforce of 501-1000 employees. Its website is https://www.acorns.com/.