Note: The job is a remote job and is open to candidates in USA. Syncron is a leading SaaS company specializing in aftermarket solutions. The Project Manager will lead the delivery of cloud-based service lifecycle management solutions for global clients, coordinating cross-functional teams and managing project timelines, budgets, and scope.
Responsibilities
- Managing project scope, timeline, risks, and commercials (contract, budget, percentage of completion, change requests, etc.) of typically 6-12 month projects with a budget of up to 1m USD
- Partnering with the customer project manager in actively driving implementation projects to success, starting with an on-point definition and management of project goals and success criteria
- Coordinating project teams with customer and Syncron team members from different locations around the globe, and coaching them to follow out Syncron’s standardized methodology
- Identifying and actively mitigating project risks together with the project Solution Architect and Technical Lead
- Driving the project team to progress – leveraging end-to-end customer business process thinking rather than system capabilities and always keeping the project objectives and contractual conditions in mind
Skills
- Completed university with a qualified degree, for example in Industrial Management, Economics, Engineering
- Worked a minimum of 2-3 years implementing SaaS solutions, of which no less than 2 years you managed projects of a similar size
- Take accountability for customer needs and aim to deliver best results for your clients, which can also mean for the customer to adopt best practices and implement change
- Structured work approach and drive project progress through your project plan
- Enjoy communicating in a group and lead through meetings to achieve set objectives
- Fluently communicate in business English orally and in writing
- Happy to travel & spend time directly with your clients (20-25% travel can be expected)
- Experience working with warranty, supply chain or pricing software
- Strong experience in after-sales domain
Benefits
- 401(k) plan with company match
- Health, dental, and vision insurance
- Remote working
- Paid time off
Company Overview
Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences. It was founded in 1990, and is headquartered in Stockholm, Stockholms Lan, SWE, with a workforce of 501-1000 employees. Its website is https://www.syncron.com.Company H1B Sponsorship
Syncron has a track record of offering H1B sponsorships, with 1 in 2024, 16 in 2022, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.