Note: The job is a remote job and is open to candidates in USA. American Family Insurance is seeking a Product Manager for their Workers Compensation Product. The role involves managing product performance, conducting market analysis, and implementing strategies to improve profitability and customer experience.
Responsibilities
- Oversee development of specific strategies related to price, product and underwriting. Execute and deliver product initiatives that lead to profitability and growth
- Collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience
- Research the competition to develop opportunity and threat assessments
- Lead with a continuous improvement approach
- Develop and maintain strong technical expertise and knowledge within the product management team
- Oversee research and insights gathering and analysis including competitive intelligence, customer empathy, strong understanding of pricing models and analysis, and innovation methodology working closely with product development teams
- Ensure overall compliance and financial viability
- Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets in partnership with product development team members
- Lead line analysis as needed as prioritized by line lead to inform line performance, strategy and line level initiatives
- Primary contact with Product Development within assigned LOB
- Develop Line Initiatives
- Own line product guides and UW guidelines
- Develop Line Communications as directed from Sr. Manager - Product
- Complete analysis for line business reviews
- Complete line P&G initiative analysis
- Primary contact with claims for Work Comp line of business
- Primary contact with UW support teams for Work Comp
Skills
- Demonstrated experience providing customer-driven solutions, support, or service
- Demonstrated experience developing insurance product/line of business strategies
- Extensive knowledge of leveraging customer, market, and competitor intelligence
- Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches
- Extensive knowledge of market research and marketplace and regulatory trends
- Extensive knowledge and understanding of product design, pricing and product management
- Solid knowledge and understanding of advanced financial and data analysis techniques
- Demonstrated experience leading projects in product development and product management
- Demonstrated experience with profit and loss accountability
- Previous workers compensation experience in the insurance industry is strongly desired
Benefits
- Relocation support is offered for eligible candidates.
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- A pension plan
- An annual incentive
- 9 paid holidays
- A paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Company Overview
For more than 90 years, American Family Insurance has built its reputation on sound principles. It was founded in 2013, and is headquartered in Madison, Wisconsin, USA, with a workforce of 10001+ employees. Its website is http://amfamventures.com/.