Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to protecting organizations through advanced AI-native platforms. They are seeking a Platform Professional Services Senior Consultant specialized in AI to enhance threat detection and automate response workflows using Falcon's AI and Machine Learning technologies.
Responsibilities
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities
- Assist customers in optimizing AI-driven threat detection models and automated response workflows
- Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy
- Develop and implement AI-driven automation playbooks for security operations
- Troubleshoot AI-related customer issues across small to large enterprises
- Develop scripting and application solutions using Falcon APIs to enhance AI capabilities
- Work closely with customers to interpret AI-generated alerts and findings
- Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management
- Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows
- Support Incident Response teams with AI-powered threat hunting and forensic analysis
- Develop and lead AI skills workshops for the Platform Professional Services team
- Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral
- Ability to travel up to 25% of the time
Skills
- 8 years experience performing IT deployments or in an end user/customer environment
- Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications
- Strong understanding of software deployment technologies
- Very knowledgeable on Windows, Mac, and Linux platforms
- Experience with AI-powered security tools and platforms
- Knowledge of data science principles and their application to security operations
- Experience with security automation and orchestration platforms
- Very knowledgeable on Windows, Mac, and Linux platforms
- Strong knowledge of Microsoft Office applications
- Skillful communication and effective ability to build collaborative relationships
- Strong experience presenting technical AI content to various audiences
- Strong experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proactive and thorough ability to manage work and prioritize customer projects
- Experience mentoring team members
- Some experience leading a team to complete projects
- High level of motivation; self-starter; results driven
- Potential for travel and assignment work exists
- Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
- AI/ML Technologies: Experience with machine learning models, natural language processing, anomaly detection, writing prompts
- Programming for AI: Python, R, or similar languages for data analysis and model development, working with agents and/or building agents
- Operating Systems: Windows, Linux, Mac
- Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Development: PowerShell, Python, Bash, Batch
- Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
- Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
- Database: SIEM, MSSQL, Splunk, LogScale
- Identity: Identity, Active Directory, Azure-AD, SSO
- Cloud: AWS, Azure, and GCP
Benefits
- Eligibility for bonuses
- Equity grants
- A comprehensive benefits package that includes health insurance, 401k and paid time off
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Company Overview
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.