[Remote] Engineering Manager, Agents

Note: The job is a remote job and is open to candidates in USA. Hightouch is an Agentic Marketing Platform that empowers marketers to create and manage end-to-end campaigns independently. They are seeking an Engineering Manager to lead the development of their marketing platform, focusing on product development, team growth, and improving execution pace while ensuring reliability and team engagement.

Responsibilities

• Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward
• Through a combination of leadership and technical expertise, improve the pace of execution of the team
• Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
• Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
• Foster growth of team members and ensure strong engagement and motivation
• Helping marketers create high-quality, on-brand content at scale
• Work on combining foundation models with rich customer context, brand guidelines, and historical campaign performance, and human review to make generated content more useful, trustworthy, and production-ready
• We’re building the systems that ingest, organize, and retrieve that context efficiently so agents can reason well, stay grounded, and improve over time
• Helping marketers understand what is happening across their campaigns, customers, and channels, and what to do next
• We’re building systems that generate insights and into creative fatigue, performance, and competitors, and how to act on them
• A core part of AMP is helping marketers go from generated assets to live campaigns across the tools they already use
• Building the systems that integrate with ad and lifecycle platforms, orchestrate campaign setup and delivery, and make it easy to launch and manage campaigns reliably across channels

Skills

• Experience in leading engineering teams and managing technical projects
• Strong technical expertise in software development and product management
• Ability to roadmap and execute successful development of significant features and products
• Experience in improving team execution pace through leadership and technical guidance
• Skills in recruiting and evaluating candidates to grow the engineering team
• Experience in enhancing team reliability and incident management
• Ability to foster growth, engagement, and motivation among team members

Benefits

• Meaningful equity compensation in the form of ISO options
• Offer early exercise and a 10 year post-termination exercise window
• Remote-first policy

Company Overview