Note: The job is a remote job and is open to candidates in USA. Progyny, Inc. is a global leader in women’s health and family building solutions. As the Director of Product Management – Provider Network & Interoperability, you will lead the product strategy and execution for technology that powers Progyny’s provider network and clinical data exchange, collaborating with various teams to deliver scalable and interoperable solutions.
Responsibilities
- Own and evolve the product strategy for provider network technology, interoperability, clinical data exchange, and partner integrations
- Develop and maintain a multi-quarter roadmap aligned to business goals, client needs, provider partner needs, and technical strategy
- Partner with Product, Engineering, Operations, and business leaders to prioritize investments that improve scalability, maintainability, provider experience, and operational efficiency
- Balance strategic initiatives with tactical delivery needs, ensuring teams can deliver both near-term value and long-term platform capabilities
- Lead product efforts related to EMR integrations, practice management software integrations, APIs, clinical data exchange, claims/utilization data, and provider-facing workflows
- Ensure solutions align with healthcare interoperability standards and best practices, including HL7, FHIR, EDI, data privacy, security, and regulatory requirements
- Partner with Engineering and Architecture teams to ensure products are built with flexibility, scalability, reliability, and long-term maintainability
- Identify technical risks early, align stakeholders on tradeoffs, and communicate risks, dependencies, and decisions clearly to leadership
- Guide discovery efforts with internal stakeholders, provider partners, and users to understand needs, pain points, and opportunities
- Translate complex business, clinical, operational, and technical needs into clear product requirements, user stories, workflows, and acceptance criteria
- Establish success metrics and KPIs to measure impact on provider experience, member outcomes, operational efficiency, data quality, scalability, and ROI
- Use qualitative and quantitative insights to evaluate product performance and continuously improve solutions after launch
- Facilitate alignment across technical and non-technical stakeholders, ensuring shared understanding of priorities, tradeoffs, and outcomes
- Build strong relationships with provider partners and internal teams to support joint exploration, feedback loops, and successful adoption
- Communicate product strategy, roadmap progress, risks, and outcomes clearly to leadership and cross-functional audiences
- Grow, lead, coach, and mentor a team of product managers
- Partner with other Product Leaders and Product Operations to help define and improve product management processes, frameworks, standards, and operating rhythms
- Partner with Engineering leadership to align Agile execution models, delivery practices, and resource planning with the type of work being delivered
- Champion strong product practices, including discovery, roadmap planning, backlog management, stakeholder communication, and data-driven decision-making
Skills
- 7–10+ years of product management experience in healthcare technology
- Strong understanding of healthcare workflows, provider operations, EMRs, practice management systems, clinical data exchange, claims/utilization data, and healthcare data platforms
- Familiarity with healthcare data standards, integration methods, and regulatory concepts, including HL7, FHIR, EDI, APIs, data privacy, data security, utilization management, provider credentialing, provider search, and clinical outcomes
- Ability to partner closely with Engineering and Architecture teams to make informed product decisions related to software architecture, scalability, technical debt, integrations, and platform capabilities
- Proven ability to define product strategy, build roadmaps, prioritize complex work, and drive initiatives from discovery through launch and post-launch optimization
- Experienced in a player/coach leadership role leading product managers, product managers, or cross-functional delivery teams
- Excellent communication and influencing skills, including the ability to translate complex technical concepts for non-technical audiences and align stakeholders across functions
- Strong analytical skills, with the ability to define KPIs, assess outcomes, synthesize insights, and make data-informed decisions in ambiguous or complex situations
- Experience delivering products in Agile environments, including Scrum, Kanban, or hybrid delivery models
- Experience with product roadmap and execution tools such as Jira, Confluence, ProductBoard, Monday, or similar platforms. Familiarity with Figma, LucidChart, SQL, Excel
- Bachelor's degree in Healthcare, Computer Science, Engineering, Business, Technology, or a related field, or equivalent practical experience
- Experience or interest in fertility, reproductive health, women's health, or broader healthcare verticals is strongly preferred
Benefits
- Paid family and parental leave
- Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
- Family and pet care fund
- Parents’ Employee Affiliation Group
- Menopause and midlife care
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Learning and development programs to help you grow professionally and a mentorship program
- Company social eventsto include annual volunteer day and donation matching
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company Overview
Progyny (Nasdaq: PGNY) is a transformative fertility, family building and women’s health benefits solution, trusted by the nation’s leading employers, health plans and benefit purchasers. It was founded in 2008, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.progyny.com/.