Office Manager (Hybrid) (Position located in New York, New York)

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. The Office Manager plays a vital role in supporting the sales team while ensuring the efficient operation and vibrant culture of the office, managing travel, calendars, and meeting logistics, as well as overseeing office management duties.

Responsibilities

• Maintain a proactive, highly organized approach and confident partnership with the leadership team to anticipate and support their needs, including the organization of travel and accommodations, calendar management, and secretarial support
• Organize, schedule, and attend meetings as necessary
• May also be asked to take notes / meeting minutes
• In coordination with Snr. Director of HR Operations & Services, coordinate and execute special office events that enhance company culture, including attending global culture meetings and keeping employees informed of events and activities happening company wide, bringing creativity, energy, and an engaging presence to all initiatives
• Receive, set up, and break down catered meals for the office as well as manage shipping needs and maintain essential supplies in coordination with the HR Coordinator, fostering an efficient workplace environment
• Support with keeping inventory and stocking of office snacks, ensuring a well-stocked and organized pantry for employees, this includes coordinating with Snr Dir of HR Ops & Services to ensure the coffee machine is filled with coffee, emptying the bucket in the machine, receiving the vendor to stock up supplies etc
• Oversee reception duties, including greeting and assisting any office visitors including executive visitors, vendors, and contractors, ensuring a positive and hospitable office atmosphere for all guests
• This includes providing support for visiting executives, including assisting with logistics and recommending hotel accommodations as needed
• Greet and assist new employees on their first days, helping them acclimate to the office and creating a welcoming and supportive experience
• In Coordination with the HR Coordinator implement the in office orientation of new hires
• Stay in tight communication with employees of any requests, support they need and coordinate with the appropriate executives on these points as needed
• Coordinate with Snr Dir of HR Ops & Services of any new requests for the breakroom from employees

Skills

• High School Diploma
• 1-3 years of experience in an administrative or support role, preferably within a sales environment or a fast-paced office setting
• Exposure to organizing events or similar cultural initiatives is a plus
• General computer skills and basic technical proficiency
• Experience with Salesforce preferred
• Proficiency with Google Workspace and Microsoft office
• Excellent communication skills with a professional approach
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses

Company Overview

Company H1B Sponsorship