Five Star Bank is a financial institution that is seeking a Commercial Loan Servicing Specialist. The role involves coordinating paper and digital loan documents, maintaining commercial loans, and ensuring proper documentation is received and filed to secure collateral for the loans.
Responsibilities
- Coordinate incoming mail to Loan Servicing and distribute accordingly
- Coordinate loan closing documents with packages from the loan closers and update closing log
- Perform a thorough review of all information related to Commercial loans that are submitted for booking to ensure receipt of required loan documentation and to obtain corrections as needed
- Perform next day review of loans booked to the core system
- Complete Daily maintenance requests via Salesforce and outlook
- Maintain collateral accounts to reflect proper collateral control. Utilizes the Collateral Tracking system to track and follow up on any identified exception items
- Organize documents for scanning. Work with File Room personnel to upload closing document packages to Synergy after booking and ensure imaging is complete, legible and labeled accurately
- Complete UCC filings and continuations, initiate vehicle lien filings, track lien status and resolve filing issues
- Maintain and work a pending file of follow-up items
- Perform next day review on maintenance performed by other processors
- Provide support to Bank staff on loan accounts responding to customer service phone calls and assisting with loan questions
- Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work
Skills
- High School Diploma or equivalent
- 1+ years in Banking Environment
- Excellent verbal and written communication
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Responds to requests for information in a timely and professional manner
- Working knowledge of Microsoft applications with ability to learn new and existing Banking software
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Account(s)
- Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
- Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
- Tuition Reimbursement
- Employee Referral Program
- Wellness Reimbursement Program
- Star Volunteer Program
- Employee Banking and Financial Perks
- Flexible Hybrid Work Schedule
- Paid Time Off (PTO)
- Company Paid Holidays
Company Overview
Five Star Bank offers a wide range of consumer and commercial banking services to individuals, municipalities, and businesses. It was founded in 1817, and is headquartered in Warsaw, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.five-starbank.com.Company H1B Sponsorship
Five Star Bank has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.