U.S. Bank is on a journey to help customers and businesses make better financial decisions while enabling community growth. The Treasury Management Sales Associate will assist in revenue-generating activities and collaborate with teams to implement banking services for corporate customers.
Responsibilities
- Assist customers with implementation documentation to ensure a smooth implementation of new banking services
- Identify opportunities to deepen existing customer relationships by offering solutions to meet identified needs
- Understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems and general inquiries
- Work completed in a neat, efficient and accurate manner
- Plan, organize and prioritize work to meet deadlines
- Foster collaboration with other groups by building credibility and trust
- May accompany TMPC on customer calls
Skills
- Bachelor's degree or equivalent work experience
- One to three years of relevant experience, preferably in banking and/or customer service
- Basic knowledge of treasury management products
- Ability to identify and resolve/escalate problems with minimal guidance
- Strong professional verbal and written communication skills
- Strong customer service skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Existing knowledge of U.S. Bank platforms a plus
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company Overview
At U.S. It was founded in 1968, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is http://www.usbank.com.