Altra Federal Credit Union is a member-focused, not-for-profit financial cooperative dedicated to enriching lives. The Talent Development Specialist will design, deliver, and evaluate learning and development programs to support employee growth and engagement, partnering with HR and department leaders to foster a culture of continuous learning.
Responsibilities
- Primarily responsible for training staff in member service operations, membership services, and other relevant roles, ensuring effective learning for all employees by accommodating diverse learning styles
- Design, develop, and facilitate engaging learning experiences including onboarding, compliance training, technical skills, soft skills, and leadership development programs
- Collaborate with supervisors, managers, and leadership teams to assess learning needs and align development strategies with organizational priorities
- Support performance management processes by providing coaching and training to leaders and employees
- Evaluate learning effectiveness through assessments, surveys, and performance metrics; provide actionable insights for improvement
- Stay current with industry best practices and trends in learning and development, especially those relevant to financial services and credit unions
Skills
- High school diploma or equivalent required
- 1+ years of experience in talent development, learning and development or related experience required
- Strong training, sales and financial services background required
- Proven competency in adult learning principles, instructional design, and learning technologies
- Strong facilitation, communication, and relationship-building skills
- Bachelor's degree in Business, Education, Human Resources, Organizational Development or a related field preferred
- Trainer Certificate preferred
- Technical training experience preferred
- Understanding of credit union operations or financial services industry a plus
Benefits
- Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
- Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
- Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
- Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
- Employee-only perks and discounts.
Company Overview
Altra Federal Credit Union is a financial cooperative for all kinds of financial and banking services. It was founded in 1931, and is headquartered in Onalaska, Wisconsin, USA, with a workforce of 201-500 employees. Its website is https://www.altra.org/.