Aircall is an AI-powered customer communications platform that helps companies drive revenue and resolve issues faster. The Software Engineer for the Integrations team will design, develop, and optimize scalable cloud-based solutions while collaborating with cross-functional teams to deliver high-quality software and features.
Responsibilities
- Participate in requirements analysis to help with providing the right technical and business solutions for our customers
- Have key responsibilities within the design, architecture, and end-to-end delivery of your development
- Write clean scalable code and test and deploy applications and systems
- Revise, update, refactor, and debug code
- Participate in code reviews to ensure code quality and share knowledge
- Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
- Involvement in product and platform performance optimization and live site monitoring
- Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
- Security is at the forefront of your mind in everything that you do
Skills
- At least 1 year of professional experience in back-end or full-stack development
- Expert level programming ability with Typescript (+React), Python, or Ruby
- Deep understanding of software development practices, scalable system architecture, security best practices and cloud-based platforms
- Proven understanding of distributed computing principles and experience with cloud-based platforms
- Exceptional analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues
- Excellent communication and collaboration skills, you should thrive while working in a cross-functional team environment
- Experience with on-call rotations, and implementing monitoring and alerting systems
- Comfortable working in a fast-paced, dynamic environment with evolving priorities
- Experience deploying software to cloud-based platforms (AWS, Azure, GCP)
- Experience with the complete software development life cycle, from design to deployment and operation
- Experience with building secure, scalable, and performant software
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
Company Overview
Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://aircall.io/.Company H1B Sponsorship
Aircall has a track record of offering H1B sponsorships, with 4 in 2026, 9 in 2025, 3 in 2024, 1 in 2023, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.