InfoTrack is a global leader in legal technology, dedicated to improving the efficiency of law firms. As a Sales Development Representative, you will drive growth by generating new business opportunities through inbound and outbound outreach, while collaborating with various teams to enhance account intelligence.
Responsibilities
- Respond, engage, and qualify inbound leads and inquiries
- Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
- Anticipate needs by studying services and conducting market research to identify new leads
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Effectively partner and work across the InfoTrack teams, including marketing and customer success
- Work closely with the product and marketing teams to develop account intelligence, relationship maps, and use case opportunities
- Schedule online demos for the Account Executive (AE) team
- Act as the subject matter expert on the InfoTrack product
Skills
- 1+ years of corporate experience, which may include internships or customer service positions
- Eager to continue or begin a career in software sales
- Excellent communication ability. You need to be able to write well, be clear and persuasive on the phone, and be comfortable delivering presentations over video conference tools such as Zoom
- Computer savvy - you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others
- You must know how to use Word, PowerPoint, and Excel
- Previous experience in software sales is a bonus but not required
- Prior experience using Salesforce or similar CRM software is a plus
- Prior familiarity with the legal services industry is a plus
Benefits
- 401(k) Match
- Medical, Dental, & Vision Insurance
- Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
- 20 Days of Paid Time Off (PTO)
- 11 Paid Holidays
- "Be Me Time" off for mental health, re-charging, volunteering
- Matching Gift Program
Company Overview
InfoTrack US is a legal technology firm that provides a platform with legal data, services, and smart searches. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.infotrack.com/.