Note: The job is a remote job and is open to candidates in USA. Group 1 Automotive, Inc., an international automotive retailer, is seeking an experienced Virtual Finance Manager to join their team. This role is responsible for driving revenue growth through the sale of Finance & Insurance products while ensuring an exceptional virtual customer experience.
Responsibilities
- Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products
- Achieve and exceed performance targets and key objectives
- Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including:
- Customer interview
- Product presentation (menu)
- Upselling and closing
- Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured
- Clearly explain and answer questions regarding:
- F&I products and services in the Virtual F&I office
- Retail Installment Sales Contracts
- Effectively isolate and overcome client objections and close sales opportunities
- Maintain accurate and detailed records of activities and performance metrics for Virtual F&I
- Communicate daily with internal stakeholders on Virtual F&I performance and deal status
- Participate in dealer meetings, sales calls, and team discussions as needed
- Build and maintain strong, positive customer relationships throughout the virtual buying experience
- Enhance customer satisfaction during the entire purchase process
- Demonstrate behaviors aligned with the Company’s values and culture in all interactions with customers, colleagues, and vendors
Skills
- Minimum of 2+ years of experience in a dealership F&I role
- Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally
- Highly self-motivated with strong customer-facing and sales skills
- Positive attitude with a high-energy, results-driven mindset
- Professional demeanor and strong work ethic
- Ability to work a flexible schedule, including evenings and weekends
- Ability to work remotely from home
- Experience with Darwin and/or CDK systems is a plus
Benefits
- Team environment
- Great benefits
- Ongoing training and support
Company Overview
Group 1 Automotive owns and operates about 130 franchises at approximately 100 dealerships, as well as about 25 collision service centers It was founded in 1997, and is headquartered in Houston, Texas, USA, with a workforce of 10001+ employees. Its website is http://www.group1auto.com/index.htm.