Note: The job is a remote job and is open to candidates in USA. PartnerOne is focused on creating the best loan origination system available. They are seeking a Technical Support Analyst to provide advanced troubleshooting and support for their Mortgage Cadence Platform, ensuring a seamless experience for users and borrowers.
Responsibilities
- Advanced troubleshooting skills, detail oriented, quick learner
- Deep knowledge of web technologies
- SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc
- Strong communication skills
- Ability to multi-task and dynamically prioritize issues
- Passionate about security and risk mitigation
- Focus on quality and efficiency
- 2+ years in prior technical support role preferred
- Mortgage Knowledge recommended but not imperative
Skills
- Advanced troubleshooting skills, detail oriented, quick learner
- Deep knowledge of web technologies
- SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc
- Strong communication skills
- Ability to multi-task and dynamically prioritize issues
- Passionate about security and risk mitigation
- Focus on quality and efficiency
- 2+ years in prior technical support role preferred
- Mortgage Knowledge recommended but not imperative
Company Overview
PartnerOne acquires and grows enterprise software companies for the long term. It was founded in 1995, and is headquartered in Montreal, Quebec, CAN, with a workforce of 201-500 employees. Its website is http://partnerone.com/.