Note: The job is a remote job and is open to candidates in USA. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. They are seeking a Staff Product Designer to own the end-to-end design experience for core treatment categories, working closely with various teams to create clear and human-centered experiences that build trust.
Responsibilities
- Own the design of core treatment categories from end to end—intake through ongoing care—with a clear point of view on what each experience should feel like
- Lead large, complex initiatives autonomously. Define the problem, set the direction, bring the team along
- Translate clinical complexity into experiences that feel clear, calm, and human—not clinical. These are sensitive categories. The design has to earn trust quickly
- Use AI tools actively in your workflow: faster prototyping, richer research synthesis, generative ideation, interaction exploration. We're not prescriptive about which tools—we care that you're experimenting and finding what works
- Push the standard of what's possible. Not just "this flow works"—but "this experience is something people won't forget”
- Partner with Product, Engineering, Research, and Clinical to navigate hard tradeoffs. Be the person who makes the work better by being in the room
- Contribute to design systems and shared patterns. Your work should raise the floor for the whole team
- Mentor and shape the culture of the design org. Lead by example on craft, process, and how to give feedback
Skills
- 8+ years in product design on consumer-facing products, with clear examples of owning complex, high-stakes experiences end to end
- Holistic design thinking—you move fluidly between system-level strategy and pixel-level craft. Neither bores you
- Strong UX instincts in sensitive or high-trust contexts—health, finance, identity. You know how to design for someone who is nervous or uncertain
- AI fluency as a practitioner. You're already using AI tools in your daily process—for prototyping, ideation, or research synthesis—and you have opinions about what's actually useful versus hype
- Exceptional communication. You can walk a room through a hard design decision and make them understand why
- Expert Figma proficiency. Fast, clean, and systematic
- Comfort with ambiguity and a bias toward doing. You don't wait for perfect briefs
- Experience in telehealth, pharma, or healthcare—especially categories with stigma or emotional weight
- Background in 0–1 product building at a startup
- Hands-on experience building or evaluating AI-powered product features—not just using AI as a workflow tool
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Company Overview
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.hims.com.