Note: The job is a remote job and is open to candidates in USA. ServiceTitan is a rapidly growing startup focused on delivering product excellence in the engineering domain. They are seeking a Senior Engineering Manager to lead high-impact teams, guide the design and delivery of scalable systems, and foster a strong team culture.
Responsibilities
- Establish clear, outcome-driven professional development plans with milestones for engineers and managers
- Provide ongoing coaching through 1:1s, feedback, and active mentorship, raising the bar on both technical and leadership excellence
- Build a strong team culture grounded in ownership, trust, psychological safety, and continuous improvement
- Attract, hire, and retain top engineering talent in close partnership with Recruiting
- Grow future technical and people leaders by creating opportunities for increased scope, ownership, and impact
- Guide teams in the design, evolution, and operation of scalable, reliable, and maintainable systems, especially in areas spanning multiple services and product domains
- Act as a senior technical leader who can dive deep into architecture discussions, review designs, and help teams navigate complex technical trade-offs
- Ensure high standards of engineering quality, including system reliability, performance, security, and operational excellence
- Balance short-term delivery needs with long-term technical health, actively managing technical debt and platform evolution
- Own delivery outcomes for your teams across discovery, design, implementation, and production
- Build, communicate, and continuously refine a clear technical and execution roadmap aligned with business and product goals
- Drive clarity in ambiguous problem spaces by breaking down complex initiatives into actionable plans with measurable outcomes
- Identify risks early, unblock teams, and make timely decisions to maintain momentum in fast-moving environments
- Partner closely with Product, Design, Data, and other Engineering teams to deliver cohesive, end-to-end solutions
- Coordinate effectively across multiple teams and stakeholders, aligning dependencies and resolving conflicts to optimize for speed and impact
- Communicate clearly and regularly with senior leaders, providing crisp updates on progress, risks, and trade-offs
- Foster strong collaboration across ServiceTitan, especially when working on initiatives that cut across existing systems and ownership boundaries
Skills
- 7+ years of experience managing software engineering teams, including senior engineers and/or managers
- Strong technical background with experience designing and operating complex, distributed systems used at scale
- Proven ability to lead teams through ambiguity, balancing urgency with sound technical decision-making
- Experience coordinating work across multiple teams, domains, or systems, aligning stakeholders toward shared outcomes
- Excellent written and verbal communication skills, with the ability to translate complex technical topics to diverse audiences
- Demonstrated track record of delivering high-impact, business-critical initiatives end-to-end
- Proficiency in one or more of the following languages: C#, Java, Python, or Node.js/TypeScript (full stack only)
- Familiarity with modern engineering practices: Git, CI/CD, automated testing, observability, and performance monitoring
- Exposure to AI-enabled or data-driven systems, or a strong interest in building intelligent, customer-facing platforms
- Experience operating in fast-paced environments where speed, ownership, and adaptability are critical
Benefits
- Flextime, recognition, and support for autonomous work
- Flexible time off with ample learning and development opportunities to continue growing your career
- We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events
- Great work is rewarded through Bonusly, peer-nominated awards, and more
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services (i.e. IUI and IVF)
- Surrogacy, and adoption reimbursement
- On demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
Company Overview
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.servicetitan.com.Company H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships, with 13 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.