Note: The job is a remote job and is open to candidates in USA. Hopper is on a mission to become the leading travel platform globally, and they are seeking a Senior Product Designer to join their rapidly scaling Fintech team. The role involves designing end-to-end web experiences, conducting customer interviews, and collaborating with various stakeholders to create user-centric solutions that address customer problems.
Responsibilities
- Design end-to-end web experiences, owning the full process from concept through launch
- Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking customer behavior, analyzing metrics, and running experiments—to validate and iterate on designs
- Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
- Create simple, logical experiences that make complex workflows feel effortless
- Balance customer needs with business goals and technical constraints
- Make smart tradeoffs between speed, learning, and competing priorities
- Lead design reviews with external partners and build strong cases for design decisions
Skills
- 3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process
- Proven track record designing 0-to-1 experiences from concept through launch
- Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed
- Shows strong judgment making data-driven decisions grounded in research, testing, and metrics—comfortable prioritizing and making tradeoffs without waiting for absolute certainty
- Thrives as part of a founding team—scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction
- Experience with AI tooling such as Figma Make, Lovable and Cursor for rapid prototyping
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Please ask us about our very generous parental leave, much above industry standards!.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
- 100% employer paid Medical, Dental and Vision coverage for employees.
- Access to Disability & Life insurance.
- Health Reimbursement Account (HRA).
- DCA/ FSA and access to 401k plan.
Company Overview
Hopper is a travel technology platform that operates the Hopper app & website and its B2B division, HTS (Hopper Technology Solutions). It was founded in 2007, and is headquartered in Montréal, Quebec, CAN, with a workforce of 201-500 employees. Its website is http://www.hopper.com.