Note: The job is a remote job and is open to candidates in USA. Spinwheel is on a mission to reinvent how consumers manage credit and is seeking a Senior Manager of People Operations to build out their People foundation. This role will focus on scaling the People function, designing performance management systems, and aligning talent strategies with business goals.
Responsibilities
- Build and scale Spinwheel’s People function across Onboarding, Performance Management, and Employee experience
- Design and implement structured systems for hiring, performance reviews, and career development to support a high-growth organization
- Partner closely with leadership (Finance, GTM, Product, and Engineering) to align hiring plans, org design, and talent strategy with business goals
- Establish a consistent performance management framework including expectations, feedback cycles, and review processes
- Drive clarity across leveling, compensation, and promotion frameworks to ensure fairness, transparency, and scalability
- Enable managers to effectively lead teams, deliver feedback, and manage performance and development
- Own People infrastructure (systems, processes, policies) and ensure compliance across the US, Canada, and other countries
Skills
- 6 - 10 years of progressive People Operations experience at high growth startup environments
- Proven ability to operate as a builder; creating structures in ambiguous and fast-moving environments
- Strong interpersonal skills with ability to support others through complex situations
- Systems thinker with experience implementing ATS, HRIS, Payroll, Comp, or other tools
- Data-driven mindset with the ability to use metrics to inform decisions and improve outcomes
- High ownership, sound judgment, and the ability to balance empathy with business needs
- Excellent communication and stakeholder management skills, with the ability to influence across all levels of the organization
- Experience working with a distributed workforce (mainly US & Canada) strongly preferred
Company Overview
Transform how your business and your customers see, understand, and act on debt with our industry-leading debt APIs and drop-in modules. It was founded in 2019, and is headquartered in Oakland, California, USA, with a workforce of 11-50 employees. Its website is https://www.spinwheel.io.