Note: The job is a remote job and is open to candidates in USA. Mozilla's Thunderbird is a trusted open-source email application, and they are seeking a Senior Engineering Manager for Web Applications to lead engineering execution and manage the team responsible for hosted subscription products. The role involves hands-on management, establishing processes, and improving engineering practices while ensuring quality and user trust.
Responsibilities
- Lead day-to-day engineering execution in a hands-on management capacity, ensuring priorities, ownership, timelines, risks, dependencies, and quality expectations are clear
- Manage Web Services engineers and contractors, including coaching, feedback, prioritization, performance support, and team development
- Manage team budget and resource planning, including contractor, vendor, tooling, service, operational expense, and headcount planning inputs
- Translate product direction, technical priorities, and organizational needs into coordinated engineering plans
- Establish team processes, workflows, planning practices, and operating rhythms that improve clarity, accountability, quality, and predictability
- Maintain enough product and architectural context to evaluate tradeoffs, identify risks, and manage engineering work credibly
- Improve engineering practices related to code review, testing, documentation, release readiness, observability, technical debt, and operational readiness
- Coordinate launch and operational readiness across technical and cross-functional partners
- Communicate progress, priorities, risks, and decisions clearly to stakeholders while fostering an engineering culture grounded in accountability, inclusion, technical quality, open-source values, and continuous improvement
Skills
- 15+ years of overall industry experience, with at least 10 years of engineering leadership experience in software product, hosted services, SaaS, cloud-based applications, communications platforms, or similarly complex technical environments
- 5+ years of people management experience in an engineering environment, including coaching, feedback, prioritization, performance support, career development, and team development
- Experience managing senior technical teams, team budget and resource planning, and partnerships with directors, senior ICs, product stakeholders, infrastructure/SRE teams, contractors, external partners, and cross-functional stakeholders
- Experience translating technical, product, or organizational direction into clear execution plans, ownership models, delivery practices, operating rhythms, and measurable outcomes
- Technical depth sufficient to understand engineering tradeoffs, release risks, codebase quality, architectural implications, service reliability, security/privacy considerations, operational readiness, and engineering practices such as code review, testing, documentation, observability, CI/CD, incident learning, and technical debt management
- Strong communication and relationship-building skills, with the ability to create clarity, accountability, and follow-through in small, scaling, ambiguous, or evolving environments
- Demonstrated ability to thoughtfully evaluate and integrate AI-enabled tools into engineering management practices, team workflows, decision-making, and productivity improvements, while setting clear expectations around accuracy, privacy, security, and responsible use
- Experience with hosted email, calendaring, scheduling, secure file sharing, communications platforms, or related subscription products
- Experience with identity systems, billing/subscription integrations, customer lifecycle workflows
- Experience working in open-source or maintainer-style engineering environments
- Experience with privacy-preserving product design, data minimization, security reviews, compliance needs, or user-controlled systems
Benefits
- Fully remote work & schedule flexibility
- Company-provided laptop
- Annual bonus program
- Monthly remote work stipend
- Annual professional development stipend
- Industry conferences
- Company all-hands and team gatherings
- 24 days PTO per year (prorated)
- Your birthday
- Year-end company shutdown
- 9 wellbeing days
- Public holidays
- Other paid leave
- Quarterly wellbeing stipend for personal / family activities
- 401(k) / RRSPcontributions
- Health, dental, & vision insurance
- Disability insurance
- Life insurance
- Employee assistance program
- Paid parental leave
- Paid sick days
Company Overview
Mozilla provides internet solutions and offers firefox, thunderbird, and raindrop. It was founded in 1998, and is headquartered in Mountain View, California, USA, with a workforce of 501-1000 employees. Its website is https://www.mozilla.org.