Note: The job is a remote job and is open to candidates in USA. Capital One is changing banking for good and is seeking a Senior Director of Technical Program Management in their Intelligent Foundations and Experiences team. The role involves leading the development of the next-generation Generative AI platform and tools, while also expanding the Technical Program Management discipline within the team.
Responsibilities
- Lead programs that deliver on critical business goals and build large scale data products & platforms
- Build the next-generation Generative AI platform and tools as the backbone of the company’s AI Information
- Pave the way for an expanding TPM discipline within the team
- Identify and mitigate technical risks throughout the delivery life-cycle
- Build and lead a world-class team of technical program managers
- Lead technology focused discussions with senior leadership
- Provide valuable insights and recommendations that guide technology-based decisions
- Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
- Focus on execution, follow-through, accountability, and results
- Collaborate across different functions, organizations, and reporting boundaries to get the job done
- Grow and develop a team of TPMs while building the foundations for the TPM practice
Skills
- At least 9 years of experience in technical program management
- Bachelor's degree
- Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
- Experience building and leading a world-class team of technical program managers with a mission to power, intelligent experiences for our customers and associates
- Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills
- A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
- Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
- Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
- Deep focus on execution, follow-through, accountability, and results
- Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
- Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
- 9+ years of experience designing and building data-intensive solutions using distributed computing
- 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture. Preferably using AWS
- 5+ years experience building on high-scale, low-latency data platforms
- 5+ years of experience with Agile delivery
- 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)
- AI/ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents
Benefits
- This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Company Overview
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.capitalone.com.