Note: The job is a remote job and is open to candidates in USA. BOLDSCIENCE is seeking a Senior Account Executive (SAE) with experience in the medical communications industry. The SAE will play a crucial role in managing client accounts, ensuring project execution, and developing strong relationships within the team and with clients.
Responsibilities
- Develops a good understanding of the account projects and the client needs, regularly asking questions to develop their knowledge on the client, account, and key therapy areas further
- Builds awareness of external factors that may influence the day-to-day management of client projects
- Starts to expand their role to more complex tasks involving higher levels of responsibility and ownership
- Starts to contribute and speak on both internal and client calls to help build and develop their profile on accounts
- Can clearly navigate internal BOLD processes and apply best practices to ensure all projects meet the highest of standards
- Uses platforms or client-specific tools such as Datavision and/or Veeva as required. Tasks may include data entry and audit, preparation, upload, and tracking of materials and/or reporting
- Clearly understands the roles of their internal account team and how their day-to-day responsibilities contribute to the wider team, and the need for account leads to be kept in the loop
- Starts to take ownership of key tasks, including status reports, actions lists, and contact reports, ensuring all information is up to date
- The account leads trust that an SAE can proactively drive elements forward independently but stop to sense check where necessary
- Coordinates the scheduling and execution of internal/external meetings, preparing agendas and meeting minutes. Proactive and persistent in making sure follow-up actions are being driven forward
- An SAE does not need to be told; they are clear on their responsibilities and can drive actions forward independently
- Continues to develop project management skills, ensuring that the team has all relevant information before internal/external meetings, including status reports, invoice trackers, and purchase order tracking
- An SAE has excellent communication skills and ensures that their account lead has an accurate snapshot of account activity, providing regular updates and flagging any foreseeable problems
- Flexible and adaptable in approach. Happy to roll up their sleeves with all activities across their accounts, including assisting with onsite preparation such as onsite materials and assisting with booking travel and accommodation
- Works with the wider BOLDSCIENCE team (Scientific, Creative, Editorial, Finance, etc.) to ensure timely review and delivery of client deliverables
- Develops a good relationship with the Finance department and has a solid understanding of financial software & processes at BOLD, such as invoices, purchase orders, and setting up new job codes
- Continues to build their financial knowledge across their account. Recognizes red flags to the account team and suggests a solution for resolution
- Liaises effectively with external suppliers and sets up new purchase orders
- Completes timesheets accurately and in a timely manner
- Accurately tracks account invoices, flagging to the account lead what is coming up for the month ahead
- Continues to develop their understanding of budget management and may be given responsibility for small-scale or first-draft budgets
- Ensures information is tracked accurately and processes are followed correctly; starts to recognize when a project is going out of scope and brings this to the attention of the account lead
Skills
- Experience working within Medical Communications or similar industry
- Experience working in a busy, fast-paced environment with the ability to manage multiple deadlines while maintaining precision and excellence
- Ability to work independently with strong organizational, communication, and relationship-building skills
- Good attention to detail
- Flexible and adaptable in approach
- Strong computer proficiency and English grammar are also required
- Track record of working effectively within a team environment
- Bachelor's degree preferred in science, pharmacology, or medicine
Company Overview