Note: The job is a remote job and is open to candidates in USA. 4G Clinical is a global leader in randomization and trial supply management software for the life sciences industry. The Study Analyst I is responsible for supporting and configuring RTSM applications, executing testing processes, and providing customer support while developing expertise in 4G applications.
Responsibilities
- Configure and test any managed configuration changes to our clients’ Randomization and Trial Supply Management (RTSM) applications, executing the configuration change process. Identify the risk associated with proposed changes
- Write and execute efficient test approaches that strike the right balance between effort and risk mitigation
- Be able to explain the common features and configuration options of our applications to internal and external partners
- Develop expert-level specialization in at least one area of Prancer or other 4G applications
- Solve high complexity issues and questions independently. Partner with Technical Services teams to solve the most challenging issues. Describe technical solutions in a way that clients can understand
- Document investigation steps and technical configurations
- Execute other tasks including data changes, operational monitoring, validation, and integrations setup & testing
- May serve as Customer Support point of escalation for any system or study issues when required
- Train others on processes, RTSM configurations, testing methodology, and troubleshooting
- Write and maintain articles on configuration, testing, and troubleshooting
Skills
- At least 1 year in a Study Analyst role or a role with equivalent experience
- Bachelor's degree in a life science, supply chain management, or information technology field, or equivalent experience
Benefits
- Health, dental, and vision benefits
- Unlimited Vacation Days for Salaried Full-time Employees
- FSA and Dependent Care Accounts
- Company Paid Disability and Life Insurance
- Global mental health benefit
- Generous 401k program
- Paid sabbatical program
- Option Grants
Company Overview
4G Clinical provides software and services for clinical drug trials specifically in randomization and trial supply management (RTSM). It was founded in 2015, and is headquartered in Wellesley, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://4gclinical.com.Company H1B Sponsorship
4G Clinical has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 3 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.