Note: The job is a remote job and is open to candidates in USA. The Cigna Group is a leading company in the insurance industry, and they are seeking a Senior Product Manager for SAP Order-to-Cash. This role involves leading enterprise-critical initiatives in SAP contract management and chargebacks, driving strategy, innovation, and operational excellence while collaborating with cross-functional teams to deliver measurable business impact.
Responsibilities
- Responsible for product strategy, including maintaining the SAP roadmap for contract and chargeback enhancements
- Develop strategies that improve contract accuracy, reduce disputes and accelerate chargeback recovery based on best practice and latest innovation within SAP
- Define business requirements in partnership with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests, including participating in discussions with technical resources on business or client intent and requirements
- Discuss and influence technical design of associated applications as well as the ability to guide technical support
- Apply Evernorth project tools and methodologies to advance business applications, products, or client requests
- Provide input and insight into technical design of new and existing business applications
- Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
- Communicate and report on progress regularly with business stakeholders or clients
- Prioritize and manage workload and meet project deadlines
- Business, technical and financial acumen applied to projects and portfolio
Skills
- High School Diploma or GED
- 5+ years of SAP product management or similar ERP systems experience required; knowledge of SAP modules strongly preferred
- 5+ years of order-to-cash experience in a distribution environment
- Strong logic, deductive reasoning and critical thinking skills
- Cross-functional collaboration with stakeholders and technical teams required
- Ability to synthesize data and simplify findings to solve business issues
- Excellent communication skills, including group presentation experience
- Basic financial analysis skills; experience with regulatory compliance a plus
- Demonstrated ability to prioritize workload and meet deadlines in complex situations
- Bachelor's degree preferred
- Knowledge of pharmaceutical distribution industry preferred
- Proficiency in data analytics tools (Tableau, SQL) is a strong plus
Benefits
- Annual bonus plan
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
Company Overview
The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health. It was founded in 1981, and is headquartered in Bloomfield, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.cigna.com/.