Note: The job is a remote job and is open to candidates in USA. Augeo is a global leader in enterprise-level engagement and loyalty platform technology, dedicated to delivering compelling experiences across various industries. They are seeking a strategic Product Manager to shape and optimize their AI-focused experience intelligence platform, collaborating closely with teams to translate business needs into scalable features and improve client experiences.
Responsibilities
- Define and execute the roadmap for tools, workflows, and systems within the product that support event and program delivery, real-time data analytics and enterprise visibility
- Translate input from client teams, operations, and leadership into clear product requirements, use cases, and user stories
- Act as the connective tissue between leadership, engineering, and design. Your job is to keep everyone marching toward the same North Star
- Clearly articulate and continuously refine what problem the product solves, who it solves it for, and why anyone will care
- Prioritize enhancements based on business impact, user feedback, and scalability
- Partner with technology and development teams to design and deliver features and integrations aligned to real-world execution needs
- Collaborate with operations and client service leads to ensure tools and processes support high-quality delivery
- Analyze usage, workflow effectiveness, and delivery outcomes to inform continuous improvement
- Advocate for end users by ensuring features are practical, intuitive, and easy to integrate into daily work
- Partner with marketing and sales to define and refine the pricing models, messaging frameworks, and customer education strategies
Skills
- 5+ years of product management experience in SaaS, enterprise tech or related field
- Proven success managing all stages of the product lifecycle: from discovery to launch to iteration
- Proven ability to translate complex, cross-functional business needs into scalable product features
- Strong collaboration skills and experience working across operations, client teams, and developer teams
- Excellent communication skills, with the ability to clearly explain priorities, decisions, and trade-offs
- Data-driven mindset with comfort interpreting KPIs, business targets, client data needs, and how to convey data in a way that is accessible and usable for the client
- Ability to operate effectively in a fast-paced, evolving environment where processes are still being defined
- Exposure to workflow tools, project management systems, or event technology platforms
- Experience building or supporting internal tools, dashboards, or reporting frameworks
- Familiarity with tools such as JIRA, Confluence, Figma, or similar platforms
- Interest in process improvement, automation, and scaling operational systems
Benefits
- Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
- Paid Long-Term disability and Life Insurance
- HSA/FSA plans
- Varying voluntary benefits such as critical, hospital, pet coverage and much more
- Employee benefit education, campaigns and wellness opportunities
- 401k retirement matching and financial planning resources
- Education reimbursement
- Several EAP resources
- 13 paid holidays and PTO time
- Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
- Employee referral bonuses
- Employee group opportunities
- Fun, casual and flexible working environment that embraces the hybrid workstyle
- Career growth opportunities
- Summer internship program
Company Overview
Augeo is a global leader in engagement platform technologies and data-driven experiences that foster people connections and cultivate brand advocates worldwide. It was founded in 1999, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 501-1000 employees. Its website is http://www.augeomarketing.com.