Note: The job is a remote job and is open to candidates in USA. Neumo is a company with four decades of expertise supporting government services, recognized as a GovTech 100 Company for its contributions to state and local government agencies. They are seeking a Principal Technical Product Manager to lead the development and delivery of scalable technology solutions in a complex, regulated environment, focusing on product strategy and compliance across multiple states.
Responsibilities
- Own the product lifecycle from concept through launch and continuous optimization
- Translate business priorities into clear technical requirements, user stories, and delivery plans
- Drive roadmap development aligned to strategic initiatives, modernization efforts, and business goals
- Partner closely with engineering to design scalable architectures, integrations, and APIs
- Lead product development efforts that integrate software with physical hardware components, including self-service systems
- Own and standardize product and operational documentation across multiple state jurisdictions, ensuring accuracy, consistency, and compliance with state-specific requirements
- Translate varying state regulations and workflows into scalable product requirements and repeatable processes
- Support delivery of complex, multi-state programs in regulated environments
- Act as the connective tissue across product, engineering, operations, and external partners
- Contribute to vendor strategy, including evaluation, onboarding, and performance management
- Lead prioritization across features, enhancements, and defects to maximize revenue, retention, and operational efficiency
- Identify and execute opportunities to reduce technical debt and improve system performance
- Define success metrics and use data to inform decisions and continuous improvement
- Perform other duties as assigned
Skills
- 8+ years of experience in product management or technical program management
- Strong technical fluency including APIs, system architecture, integrations, and SaaS platforms
- Experience working in multi-state or highly regulated environments requiring detailed documentation and compliance alignment
- Proven ability to create, manage, and scale documentation that supports product delivery, operations, and regulatory requirements
- Proven experience working with hardware-integrated products, preferably in self-service kiosk environments
- Experience translating business requirements into solutions that span both software and physical systems
- Experience building or managing products in a multi-tenant environment, with an understanding of tenant configuration, data separation, and scalable architecture
- Background in government, fintech, automotive, or similarly regulated industries
- Experience managing state-by-state product variations within a unified, multi-tenant platform
- Direct experience with self-service kiosk platforms, unattended systems, or hardware ecosystems
- Experience building scalable documentation frameworks or playbooks across jurisdictions
- Proven ability to operate in complex, cross-functional environments with competing priorities
- Strong analytical mindset with the ability to connect product decisions to business outcomes
- Experience working with Agile/Scrum methodologies and modern development practices
- Excellent communication and stakeholder management skills
- Ability to bring clarity to complexity and structure to ambiguity
- Systems-thinking approach, not siloed thinking
- Demonstrated ability to lead through influence, not authority
- Focus on outcomes, not just delivery
- Ability to balance speed with precision in regulated environments
- Familiarity with CI/CD, cloud environments (AWS), and system migrations
Benefits
- Neumo offers a competitive benefits and compensation package
Company Overview
Neumo specializes in revenue capture, augmentation, and compliance to assist governments in maximizing their appropriate collections. It was founded in undefined, and is headquartered in , with a workforce of 1001-5000 employees. Its website is https://neumo.com/.