Note: The job is a remote job and is open to candidates in USA. Applause is raising the bar for digital quality and employee experience, providing award-winning software testing and UX research solutions. The Platform Engineer will work at the intersection of infrastructure, reliability, and developer experience, focusing on improving system performance, reliability, and scalability while collaborating with engineering teams.
Responsibilities
- Build and operate scalable, reliable platform infrastructure supporting engineering teams
- Develop automation for deployment, configuration, and service lifecycle management
- Support and improve system reliability through monitoring, alerting, and incident response
- Participate in on-call rotation and troubleshoot production issues
- Collaborate with engineering teams to improve service performance and operational readiness
- Manage and optimize cloud infrastructure resources
- Maintain and improve CI/CD and build systems
- Perform core infrastructure operations such as backup, restore, and patching
- Other duties as assigned
Skills
- Experience with Kubernetes in production environments, including Helm
- Working knowledge of cloud platforms such as AWS or GCP
- Experience with infrastructure as code tools such as Ansible
- Proficiency in Bash and familiarity with one programming language such as Go, Python, or Java
- Experience with monitoring and observability tools
- Solid Linux fundamentals and troubleshooting experience
- Familiarity with CI/CD systems such as Jenkins or GitHub Actions
- Experience with databases such as MySQL, PostgreSQL, or TiDB
- Experience with Redis, RabbitMQ, or Elasticsearch
- Exposure to Kubernetes networking or service mesh technologies such as Linkerd or Calico
- Familiarity with distributed systems concepts such as leader election and locking
- Experience working in microservices-based environments
Benefits
- Beyond Applause’s award-winning culture, our employee-centric benefits and competitive compensation strategy are designed to support your physical and mental well-being, promote work-life balance, and fuel your professional growth.
- We have a flexible work environment with top talent from across the globe
- Collaborate with an international team of 450+ passionate, talented co-workers
- Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
- Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
- Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
- Experience a supportive culture that emphasizes teamwork, innovation and transparency
- Share your voice! Contribute and integrate creative and innovative ideas across roles and departments
Company Overview
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.applause.com.