Note: The job is a remote job and is open to candidates in USA. PamTen Inc is seeking a Network Services Engineer to support and manage their LAN/WAN and telecom infrastructure. The role involves troubleshooting network issues, maintaining equipment, and collaborating with teams to enhance network performance.
Responsibilities
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
- Monitor network uptime and resolve connectivity issues escalated from Level 1 support
- Install, maintain, patch, and secure network and telecom equipment
- Perform routine network maintenance and recommend/schedule repairs
- Support and train users and IT staff on network/telecom troubleshooting
- Collaborate with engineers and managers on complex network tasks
Skills
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
- Experience working in an ITIL environment
- Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments
- Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring
- Demonstrate proficiency with enterprise-approved AI tools
- Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions
- Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities
- Continuously develop skills and stay current with evolving AI capabilities and best practices
- Experience with healthcare or large enterprise network environments
- Exposure to network security practices
- Ability to train or guide users and junior IT staff
- Familiarity with network integration projects
Company Overview
PAMTEN is established in the year 2007 as a technology services company, and a Women Owned Business Enterprise registered in New Jersey. It was founded in 2007, and is headquartered in Princeton, New Jersey, USA, with a workforce of 51-200 employees. Its website is http://www.pamten.com/.Company H1B Sponsorship
PamTen Inc has a track record of offering H1B sponsorships, with 15 in 2026, 84 in 2025, 112 in 2024, 100 in 2023, 100 in 2022, 109 in 2021, 237 in 2020. Please note that this does not guarantee sponsorship for this specific role.