Note: The job is a remote job and is open to candidates in USA. Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Mechanical Field Service Engineer, Apprentice to join their team. This hands-on role supports the Field Service team by assisting with the installation, troubleshooting, repair, and maintenance of corrugating and/or box-making machinery while gaining practical experience under the guidance of experienced engineers.
Responsibilities
- Assist Field Service Engineers in responding to customer support requests
- Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines
- Support disassembly, inspection, and repair processes under supervision
- Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders
- Participate in the setup and installation of new equipment, including coordination with riggers and millwrights
- Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation
- Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities
- Assist in documenting service activities, including photos and detailed descriptions of work performed
- Report equipment issues, material needs, or safety concerns to supervising technicians or management
- Engage in structured learning activities, including technical training modules and performance evaluations
- Support operations as needed to maintain workflow and meet schedules and quality standards
- Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy. Prepare and submit documentation for invoicing and expenses per established procedures
- This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned
Skills
- Education: High school diploma or equivalent required
- Experience: Minimum of one (1) year of hands-on mechanical experience, such as Diesel Mechanic, Automotive Mechanic, Heavy Equipment Technician, or similar position
- Basic understanding of mechanical systems, hydraulics, and industrial equipment
- Experience with basic mechanical troubleshooting, fluid systems, and equipment repair
- Strong mechanical aptitude with the ability to diagnose and repair mechanical systems
- Ability to read and interpret mechanical drawings, schematics, and service manuals
- Technical school, vocational training, or military training in mechanical, automotive, diesel, or industrial maintenance preferred
- ASE certifications or equivalent mechanical certifications
Benefits
- Excellent Wellness Benefits (Medical, Dental, Vision & 401K Matching)
- Company-provided STD and LTD
- Parental Leave
- Company-Provided Life Insurance and AD&D
- Paid time off: vacation, sick leave (granted at the beginning of the year).
- 15 holidays
- Tuition Reimbursement Program
- Behavioral health support
Company Overview
Mitsubishi Heavy Industries is a manufacturer of industrial machinery and equipment. It was founded in 1884, and is headquartered in Tokyo, Tokyo, JPN, with a workforce of 10001+ employees. Its website is https://www.mhi.com.