[Remote] Global Records and Information Management Analyst

Note: The job is a remote job and is open to candidates in USA. Sherwin-Williams is a leading company dedicated to inspiring and improving the world through innovative paints and coatings. They are seeking a Global Records and Information Management Analyst to assist in maintaining the company's records management and retention programs, ensuring compliance with policies, and responding to inquiries regarding these programs.

Responsibilities

• Oversees and carries out daily records management operations in accordance with the Global Records Management program, policy, standards and guidelines
• Administers the records inventory application, Versatile Enterprise and third-party vendor inventory portals. Performs data keying activities in the application on a daily basis
• Conducts audits and reviews of offsite storage inventories, departments, and locations to ensure compliance and provides training as required
• Responds to questions and concerns from employees regarding the status of records, requirements, and general retention processes
• Tracks and performs customer service for secure shredding and offsite records storage activities with multiple vendors and ensures that internal customer needs are met
• Analyzes records inventories for discrepancies
• Regular follow up with business owners in order to complete record management requests
• Monitors and analyzes communications and information regarding the records management programs, adjusts message for target audience, and ensures information is presented in a clear and concise manner
• Provides orientation and training to Records Coordinators or as needed to communicate procedures, guidelines, requirements, and programs
• Assists in the design, evaluation, implementation, and maintenance of records management-related processes; interprets information and receives direction on technical questions
• Reports and metrics development for each of the areas of responsibility
• Assist in the maintenance of the Privacy mailbox
• Work with Record Management Analysts, Global Privacy Analysts and, directly with business owners to identify potential areas for improvements to the design, functionality and security of our record management processes
• Analyze business processes or issues and quickly understand the business issues and related record management challenges
• Communicate effectively with record owners to identify needs and evaluate business solutions
• Work frequently with key business personnel across all divisions, domestically and globally
• Deliver informative, well-organized presentations. Understand how to communicate difficult/sensitive information tactfully
• Identify opportunities, recommend and help implement process improvements
• Provide leadership and complete any projects, as requested. Provides support in the development, implementation and promotion of the Global Records Management program initiatives and special projects

Skills

• Bachelor's degree or 4–8 years of directly relevant professional experience
• 1+ years experience working in an operational, records, or compliance position
• 1+ years experience working with internal clients and/or external agencies/partners
• Understanding of various essential business functions of an organization
• Well versed in Microsoft Office applications
• Must be eighteen years or older
• Preferred business knowledge includes a working knowledge of SW structure, business processes, and operations
• Preferred basic understanding of data privacy and security laws

Benefits

• Life … with rewards, benefits and the flexibility to enhance your health and well-being
• Career … with opportunities to learn, develop new skills and grow your contribution
• Connection … with an inclusive team and commitment to our own and broader communities
• A general description of benefits offered can be found at . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

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