Note: The job is a remote job and is open to candidates in USA. Cigna Healthcare is dedicated to improving the health and vitality of those they serve. They are seeking a Financial Analysis Senior Analyst who will manage all billing aspects for a complex book of business, ensuring a positive client experience and identifying opportunities for process improvements.
Responsibilities
- Manage the end-to-end billing relationship for a complex book of business of approximately 500 accounts
- Make independent decisions regarding credits and debits, notifications and communication on client receivables
- Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding
- Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank
- Conduct audits to ensure financial controls are maintained, when necessary
- Design, enhance and maintain system applications for processing and reporting financial information as needed
- Strong verbal and written communication skills to communicate billing items to clients, TPA’s, brokers, and internal partners
- Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission’s errors, etc.)
- Organizational skills and prioritization skills
Skills
- High School Diploma or GED required
- 3+ years' related billing experience required
- Customer/Client service experience required
- Reconciliation experience required
- Data analysis experience required
- Exceptional systems experience, specifically using Excel for reporting purposes is required
- Strong Excel skills with experience with pivot tables and v-lookups required
- Bachelor's degree in finance preferred
- Previous billing or collection experience strongly preferred
- General knowledge of insurance products, procedures and systems for specific functional area is desired
- Prior experience working with matrix partners is preferred
- SAP and Facets experience is strongly preferred
Benefits
- Annual bonus plan
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
Company Overview
We are a health benefits provider that advocates for better health through every stage of life. It was founded in 1982, and is headquartered in Bloomfield, CT, US, with a workforce of 10001+ employees. Its website is http://www.cigna.com.