Note: The job is a remote job and is open to candidates in USA. Ushur delivers the world’s first Customer Experience Automation platform built specifically for regulated industries. They are seeking an Enterprise Sales Director to lead strategic sales in the Healthcare vertical, focusing on diagnosing business problems and building executive relationships to drive complex sales cycles.
Responsibilities
- Lead complex enterprise sales cycles by diagnosing root business problems before positioning solutions
- Engage CIOs, COOs, Heads of Operations, Digital, and Business Leaders as a peer-level advisor
- Reframe customer challenges and quantify the cost of inaction, not just the benefit of change
- Build and execute strategic account plans grounded in customer economics and regulatory realities
- Map economic buyers, influencers, blockers, and internal politics within large organizations
- Coach internal champions and manage the buying process, not just sales stages
- Build ROI models and payback narratives even when data is incomplete
- Defend value through procurement and legal negotiations without defaulting to discounting
- Prepare rigorously for every meeting with clear hypotheses, objectives, and next steps
- Partner closely with Product, Marketing, Revenue Operations and Customer Success to ensure durable customer outcomes and expansions
Skills
- 8+ years of enterprise SaaS sales experience, ideally in Healthcare or other regulated industries
- A track record of closing large, complex, multi-stakeholder enterprise deals
- Deep business acumen with fluency in ROI, payback periods, operational efficiency, and cost of inaction
- Mastery of consultative discovery; you listen more than you talk
- Executive presence: structured, calm, and comfortable pushing back respectfully
- High emotional intelligence and the ability to build trust under pressure
- Strong commercial judgment around pricing, tradeoffs, and procurement dynamics
- A disciplined operating style with extreme respect for executive time
- Comfortable discussing how modern SaaS platforms, APIs, workflow automation, and AI-enabled systems work at a conceptual level
- Able to translate technical capabilities into business outcomes without hiding behind jargon
- Curious and proactive about how AI changes operating models, customer experience, and decision-making
- Willing to leverage AI tools to improve your own productivity, preparation, and customer impact
Benefits
- Unlimited PTO
- Paid holidays (10 holidays + full week off at the end of December)
- Health, dental, and vision plans tailored to meet the needs of you and your loved ones
- Life insurance
- Accident coverage
- 401(k) plan to support your retirement savings
- Stock options to give you a stake in our company’s success and growth
- Assistance with certifications and continuing education related to your role at Ushur
- Hybrid work model that balances collaboration and autonomy for employees based near our HQ
- Fully remote roles are available for employees located outside of the HQ area
Company Overview
Ushur is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces. It was founded in 2014, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is https://ushur.com.