Note: The job is a remote job and is open to candidates in USA. Butterfly Network, Inc. is driving a digital revolution in ultrasound imaging and sensing with its proprietary technology. They are seeking a Customer Program Manager to oversee the execution of technical projects across hardware and software engineering, ensuring alignment with partners and meeting critical milestones.
Responsibilities
- Own the planning and execution of technical projects across the R&D, product development, and new product introduction
- Work closely with engineering, regulatory, quality, legal, and supply chain teams to ensure projects remain on track
- Track and manage project budgets, forecasts, and internal time tracking for accurate financial reporting
- Maintain alignment between BFLY Embedded’s technical priorities and those of its partners, ensuring deliverables meet strategic goals
- Keep detailed records of project milestones, technical dependencies, and risk management plans
- Work with internal and external teams to ensure medical device compliance, including FDA, ISO, and other regulatory standards
- Oversee procurement, production scheduling, and logistics to ensure timely delivery of products and components
- Identify bottlenecks in project execution and improve processes to enhance efficiency
Skills
- Technical background: Bachelor's or Master's degree in Engineering, Computer Science, or a related field
- Experience in program/project management: 4+ years managing complex technical projects, preferably in hardware, semiconductors, or deep tech
- Highly organized and efficient: Proven track record of handling multiple projects and priorities
- Strong communication skills: Ability to translate technical challenges into actionable program management plans
- Data-driven decision-making: Proficient in project tracking, reporting, and analytics tools
- Ability to work across disciplines: Experience coordinating work across hardware, software, and regulatory teams
- PMP, PgMP, or equivalent certification
- Experience with ultrasound or other medical imaging technologies
- Experience with regulated industries: Familiarity with ISO 13485, FDA QSR, IEC 60601, or similar standards
- Exposure to high-volume manufacturing environments
- Understanding of software development processes and integration workflows
Benefits
- Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees.
- Employees have the option to buy up for enhanced health insurance coverage.
- We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
- Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
- 401k plan and match - we facilitate your retirement goals.
- Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
- Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
- Parental Leave - we want to make sure our employees have plenty of time with their growing families, and additional benefits for primary caregivers to help transition back to work after leave
- Competitive salaried compensation - we value our employees and show it
- Equity - we want every employee to be a stakeholder
Company Overview
Butterfly’s mission is to democratize healthcare by making medical imaging accessible to everyone, everywhere. It was founded in 2011, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://butterflynetwork.com.