Note: The job is a remote job and is open to candidates in USA. CuraLinc Healthcare is seeking a Content Creator to enhance the usability of their client-facing platform. This role involves collaborating with various teams to write and edit content that supports HR leaders in managing employee mental health programs.
Responsibilities
- Write and Edit UI Copy Across the Client Portal Including Labels, Instructions, Tooltips, Onboarding Prompts, and Navigational Elements
- Build and Publish Client-Facing Content in Sanity in Alignment with Established CMS Guidelines and Content Structures
- Identify and Flag Structural Inconsistencies, Content Gaps, and Opportunities for Improvement Within the Client Portal
- Develop Clear, Professional B2B Resource Materials Including Guides, Quick-Start References, and How-To Documentation for HR Administrators
- Support Improvements to Administrator Onboarding Flows, Configuration Experiences, and Key User Journeys
- Apply Plain-Language Principles and CuraLinc Brand Standards Consistently Across All Client-Facing Content
- Collaborate with Product, Design, and Client Success Partners to Align Content with User Intent and Platform Updates
- Contribute to Content Audits and Ongoing Maintenance of the Client Portal Resource Library
Skills
- 2+ Years of Experience in UX Writing, UI Copy, Product Content, or a Related Field
- Strong Writing and Editing Skills with a Focus on Clarity, Concision, and Plain-Language Communication
- 2+ Experience Working With a Structured CMS and Following Established Content Workflows
- Detail-Oriented Approach to Content Build-Out, Organization, and Documentation
- Ability to Translate Complex Platform Features and Processes into Clear, User-Friendly Language
- Collaborative Working Style with the Ability to Incorporate Feedback and Follow Established Guidelines
- Bachelor's Degree in Communications, Psychology, Public Health, a Related Field, or equivalent professional experience
- Experience Creating Content for B2B SaaS, Digital Health, or HR Technology Platforms
- Familiarity with Sanity or a Similar Structured or Headless CMS
- Experience Writing or Editing In-Product Copy in Partnership with UX or Product Design Teams
- Background in Creating Professional Documentation, Administrator Guides, or Training Materials
- Familiarity with HR, Benefits Administration, or Employee Assistance Programs
Benefits
- 100% company-paid single tier medical coverage insurance
- PTO
- 401(k) with match
- Dental
- Vision
- Life
- Disability insurance
Company Overview
CuraLinc Healthcare is a mental health wellness program that supports employees and students with assistive well-being program services. It was founded in 2008, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://curalinc.com/.