Note: The job is a remote job and is open to candidates in USA. Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services. They are actively looking for an experienced Client Support Administrator to assist with client communications and escalations, serving as a key point of contact for firm clients and managing critical information and timelines.
Responsibilities
- Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
- Manage firm to expected internal and client milestones and timelines for allocated cases
- Serve as the single point of contact for numerous firm clients
- Maintain and improve client relationships to drive referral growth
- Escalate pressing timeline issues where appropriate
- Produce case level reports for client review
Skills
- Minimum of 5+ Years' experience in the default services industry
- Minimum of 2+ Years' experience with BFKS, Tempo and other client communication portals
- Tech savvy
- Willingness to ask question and get 'hands dirty'
- Team player looking to be a part of something great
- Superior written and verbal communication skills
Benefits
- Medical
- Dental
- Vision
- Flex spending
- 401k
- Gym/fitness membership reimbursement
Company Overview
At Friedman Vartolo, we know default servicing isn’t "one size fits all". It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://friedmanvartolo.com.Company H1B Sponsorship
Friedman Vartolo LLP has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.