[Remote] Billing Comp Educ & Admin Spec | Phys Compliance | Days - Remote | Full Time

Note: The job is a remote job and is open to candidates in USA. University of Florida Jacksonville Physicians, Inc. is seeking a Billing Compliance Education and Administrative Specialist to provide expert knowledge in instructional design and manage eLearning materials. The role involves administrative support, creating and maintaining training materials, and coordinating with various departments to ensure compliance education for medical staff.

Responsibilities

• Work with the Office of Graduate Medical Education (GME) and Administrative Affairs for data needed for the incoming Residents, terming Residents, and transferring Residents
• Establish new Medical Students in our LMS and assign their Curriculum as needed
• Create Student Groups and Assignments for ongoing LMS assignments; troubleshoot as needed
• Responsible for terming accounts, creating accounts, making individual and group assignments for the Attendings, Residents, Fellows, PDAs, Medical Students, and Locum Providers
• Run reports for completions and delinquencies for various departments as requested
• Train new GME Coordinators on how to run reports and grant them Admin Access to the LMS
• Maintain Master Spreadsheet of all Providers for Mandatory Provider Education completions and notifies Director of mandatory provider education
• Sends Welcome E-mail to Attendings, Off-Cycle Residents, and Locum Providers notifying them of their Mandatory Provider Education assignments and information on signing into the LMS. Send Memo and E&M Coding Cards to Provider(s)
• Provide organizational support on technology-based learning by supporting end-users. Resolve complex problems or unexpected results; recommend solutions to meet the business needs of the end users
• Coordinates with Billing Compliance staff and the Billing Compliance Education Administrator to schedule ad hoc remedial education sessions necessitated by audit results
• Coordinate and work with the Billing Compliance Education Administrator to create, publish, and update training/learning materials to ensure quality using Articulate and the LMS for new hire/annual education
• Provides daily administrative support to the Director and Physician Billing Compliance Services' staff including: scheduling meetings, ordering office supplies, reconciling expenses against the budget variance analysis report, handling subscription renewals, handling reimbursement needs by submitting check requests and corresponding financial paperwork
• Track new provider completion of compliance orientation materials via "Certificates of Receipt" in accordance with department policy
• Prepares, transcribes, summarizes and drafts correspondence, documents and Compliance Committee meeting minutes producing error-free final documents in a timely manner
• Maintains Director's calendar and coordinates with staff to schedule opening and closing conferences for audits
• Works with the Billing Compliance Education Administrator and oversees mandatory billing compliance and oversees provider documentation, coding, and billing compliance education program for attending physicians, advanced practice professionals, residents, and medical students as mandated by the organization's billing compliance plan
• Utilizing proper channels for approval, sends out email communications to the appropriate audience(s) - Attendings, Residents, Fellows, PDAs, Medical Students, and Locum Providers
• Upload new assignments into LMS and assign to the appropriate audience(s)
• Test online learning solutions for technical issues, usability, and mobile device integration
• Facilitate the production and distribution of the Evaluation and Management (E&M) Coding Tip Cards and other education and training materials as needed throughout the year
• Annually - prepare for the incoming Residents, Fellows, and PDAs to have their LMS accounts active prior to July 1st and assignments to turn on July 1st
• Annually - prepare for the Established Residents, Off-Cycle Residents, and the Residents that are transferring to another Department to be moved over to their new Residency or Fellowship program and update their Supervisor/Manager

Skills

• Experience with LMS environments and eLearning authoring
• Three (3) years Administrative Assistant experience, preferably in a health care environment
• Five (5) Years of Healthcare related experience
• Able to handle detail-oriented work while meeting deadlines
• Excellent written, verbal, and interpersonal skills and commitment to customer service
• Computer literate with proficiency in Microsoft Office Articulate LMS - HealthStream / myTraining (SumTotal)
• High School Diploma or GED equivalent – Required
• Bachelors - Preferred
• Four (4) years of combination of medical billing and/or healthcare-related experience can substitute for a degree

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