Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a company in the legal industry seeking an Automations and AI Integration Expert. The role involves designing, building, and deploying automation systems to enhance operational efficiency and decision-making while ensuring confidentiality and quality control.
Responsibilities
- Design and implement automation workflows to eliminate repetitive manual tasks and reduce avoidable errors
- Integrate AI tools and large language models, including OpenAI, Claude, Gemini and similar platforms, into appropriate business processes
- Build intelligent solutions for document processing, drafting support, reporting, internal communications, task triage and knowledge retrieval
- Develop AI-powered assistants, chatbots, intake tools and workflow automations subject to privacy, confidentiality and quality-control requirements
- Create prompt libraries, reusable workflow templates and governance processes for safe and consistent AI use
- Build and maintain internal tools, web apps and automation systems that solve real operational problems
- Develop APIs and integrate multiple platforms, including CRM, project management, email, finance, marketing and document-management systems
- Customize and extend existing systems to improve efficiency, usability and reporting
- Own the full development lifecycle, including scoping, planning, development, testing, deployment, documentation and optimization
- Troubleshoot integration issues and maintain reliable automations with appropriate alerting and error-handling
- Create end-to-end workflows using Zapier, Make, n8n, or comparable automation platforms
- Connect business systems such as email, calendars, CRM, file storage, task management, accounting and client communication platforms
- Optimize automation pipelines for reliability, security, scalability and maintainability
- Document workflows clearly so they can be audited, improved and maintained over time
- Support onboarding and offboarding workflows connected to user access, permissions and automation dependencies
- Build dashboards and automated reporting systems that give leadership clear visibility over key metrics and workflow performance
- Design data pipelines to track operational data, KPIs, lead sources, task completion, bottlenecks and performance trends
- Support data-driven decision-making by producing accurate, timely and understandable reports
- Improve data quality by reducing duplicate entry, inconsistent records and manual reporting errors
- Apply best practices in data security, privacy, access control and system integrity
- Ensure automations are designed with appropriate human review points, particularly where legal, financial, client or confidential information is involved
- Maintain documentation of tools, credentials, dependencies, data flows and known risks
- Recommend sensible governance for AI use, including prompt standards, recordkeeping, review processes and restrictions on sensitive information
Skills
- 3-5+ years experience in automation, software development, systems integration or a closely related role
- Strong proficiency in at least one programming language, preferably Python or JavaScript/Node.js
- Hands-on experience with automation tools such as Zapier, Make, n8n or similar platforms
- Experience integrating APIs and working with RESTful services, webhooks and data transformations
- Familiarity with AI/LLM tools, including OpenAI, Claude, Gemini and prompt design
- Experience with databases, including SQL or NoSQL, and sound data-handling practices
- Ability to diagnose business problems and convert them into simple, practical technical solutions
- Excellent communication skills, including the ability to explain technical concepts clearly to non-technical users
- Experience with Claude automation, coding workflows, collaborative work platforms and connecting MCP servers or comparable tool ecosystems
- Experience in legal, professional services, SaaS, BPO, outsourcing or service-based industries
- Familiarity with platforms such as Xero, HubSpot, Salesforce, Zoho, Smokeball, Microsoft 365, Google Workspace, Airtable or similar systems
- Experience with no-code or low-code tools, including Bubble, Webflow, Airtable and comparable platforms
- Knowledge of AI agents, retrieval-augmented generation (RAG), vector databases, advanced prompt engineering or document intelligence workflows
- Experience building dashboards in Power BI, Looker, Tableau or similar reporting tools
- Mobile or web app development experience, including React, Flutter or comparable frameworks
Company Overview
We are Get My Course, we help students and professionals reach their full career potential by assisting them in getting nationally recognised certifications to boost their career paths. It was founded in undefined, and is headquartered in Loganholme, Queensland, AUS, with a workforce of 51-200 employees. Its website is https://getmycourse.com.au.