Note: The job is a remote job and is open to candidates in USA. Proofpoint is a global leader in cybersecurity, dedicated to safeguarding the digital world. They are seeking an experienced AI Operations & Enablement Specialist to enhance pre-sales enablement through AI solutions, focusing on operational analytics and productivity optimization.
Responsibilities
- The primary objective is to improve SE productivity, readiness, and technical-win effectiveness through AI
- Identifying high-impact use-cases AI solutions to improve productivity, consistency, and scale of the pre-sales organization and build a portfolio of these offerings
- Build and deploy POCs independently to demonstrate ROI before scaling internal AI solutions
- Independently design, develop or build complete internal AI solutions such as agents, multi-step workflow or integrations, making informed decisions about agent architecture, context design, retrieval strategies tailored to help pre-sales advance opportunities along the sales process
- Project manage the rollout of AI solutions focused on pre-sales enablement
- Partner cross-functionally with the Customer Office, Shared Services, Systems Engineering teams, Product Management, Product Marketing, IT, and other internal stakeholders to translate the larger AI strategy into actionable pre-sales enablement plans, tools, workflows and adoption programs
- Track and report adoption, efficiency, productivity, and ROI metrics for SETI initiatives
- Build consistent AI processes that enable the business to meet objectives
- Communicate progress, risks, adoption insights, and business impact to senior stakeholders and executive audiences. This will be done by building and maintaining Power BI or other dashboards
Skills
- 5+ years of experience in program or project management, central tools management, enablement, pre-sales operations, sales engineering, technical training, consulting, or a related function
- Strong understanding of pre-sales, Systems Engineering, or customer-facing technical sales environments
- Experience delivering or supporting enablement, training, field readiness, or technical knowledge programs
- Demonstrated success implementing automation, AI solutions, workflow improvements, or productivity tools. Understanding of AI tooling, prompt flow, API Integration
- Proven ability to drive cross-functional initiatives without direct authority
- Strong executive communication skills, with the ability to translate technical concepts into business outcomes
- Strong organizational and program management skills, with the ability to manage multiple workstreams simultaneously
- Data-driven mindset with a focus on adoption, measurable impact, operational efficiency, and ROI
- Experience working in cybersecurity, SaaS, enterprise software, or technical sales organizations
- Prior experience supporting Systems Engineers, Solution Architects, Sales Engineers, or other pre-sales technical roles
- Experience with enablement platforms such as Adobe or Seismic, knowledge management systems, demo environments, lab environments, CRM tools, or field productivity platforms
- Experience building adoption plans, change management programs, or internal launch plans for new tools
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
- Variable compensation and/or equity
- Flexible time off
- A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
- Plus a three-week Work from Anywhere option
Company Overview
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data. It was founded in 2002, and is headquartered in Sunnyvale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.proofpoint.com.Company H1B Sponsorship
Proofpoint has a track record of offering H1B sponsorships, with 3 in 2026, 51 in 2025, 52 in 2024, 47 in 2023, 103 in 2022, 71 in 2021, 54 in 2020. Please note that this does not guarantee sponsorship for this specific role.