Note: The job is a remote job and is open to candidates in USA. ICA Insurance Education is a leading Master Agency within the SIAA network, seeking a highly collaborative Agency Growth Coach to support the growth of independent member agencies across Colorado and portions of California. The role involves serving as a strategic advisor and mentor to agency owners, helping them transition to independent agency ownership and develop growth strategies in Commercial Lines.
Responsibilities
- Serve as the primary growth advisor for assigned member agencies (ISMs) throughout the territory
- Facilitate onboarding and implementation for all new member agencies, with a particular focus on startup and scratch agencies
- Coach agencies on strategies to increase Personal & Commercial Lines production, profitability, operational efficiency, and long-term agency value
- Help agencies transition from producer or captive environments into independent agency ownership and growth models
- Conduct regular coaching sessions focused on growth planning, pipeline development, lead generation, agency operations, and production goals
- Utilize growth scorecards and KPI tracking to help agencies identify opportunities and measure progress
- Maintain consistent engagement with assigned agencies, ensuring minimum touchpoints are met quarterly while fostering ongoing strategic dialogue
- Act as a trusted resource for agencies expanding into Commercial Lines production
- Guide agencies on prospecting strategies, niche development, commercial workflows, and operational best practices
- Promote participation in ICA and SIAA Commercial Lines education and training resources
- Assist agencies in identifying opportunities to consolidate business with Strategic Partner Companies (SPCs)
- Help agencies understand the market access opportunities and carrier relationships within the SIAA ecosystem
- Advise agencies on operational best practices, including: Agency workflows and SOP development, CRM and drip campaign utilization, lead generation and marketing initiatives, technology adoption and optimization, agency management system implementation and troubleshooting, staffing and producer growth strategies
- Help connect agencies with external business resources when appropriate, including accounting, financing, operational, or vendor partners
- Collaborate with agencies to improve organization, accountability, and execution
- Work closely with ICA recruiting, training, education, marketing, and leadership teams to support agency growth initiatives
- Maintain detailed coaching notes and follow-up documentation within internal systems and workflows
- Participate in regular mentoring, collaboration, and territory review meetings
- Communicate proactively with internal stakeholders regarding agency opportunities, challenges, and resource needs
- Embrace a highly collaborative, team-oriented culture centered around supporting agency success
Skills
- 5+ years of insurance industry experience required
- Strong Commercial Lines Property & Casualty knowledge required
- Strong consultative communication and relationship-building skills
- Ability to coach, mentor, influence, and problem-solve with agency owners
- High level of organization and follow-through
- Comfortable operating in a dynamic environment
- Resourceful, proactive, and solutions-oriented mindset
- Strong multitasking and project management capabilities
- Comfortable leveraging technology and learning new systems and platforms
- Property & Casualty License required
- Ability to travel periodically throughout the assigned territory
- Experience working within independent insurance agencies strongly preferred
- Prior agency ownership, agency management, or agency operations experience highly preferred
- Experience with Salesforce, Asana, EZLynx (or agency management systems) preferred, but not required
- Experience supporting startup or high-growth environments preferred
Benefits
- Performance-based bonus opportunity tied to growth KPIs and Commercial Lines production goals
- Comprehensive benefits package
Company Overview
At ICA Insurance Education, we empower insurance professionals to thrive in every stage of their career. It was founded in 2014, and is headquartered in Colorado Springs, Colorado, US, with a workforce of 11-50 employees. Its website is https://icainsuranceeducation.com/.