Note: The job is a remote job and is open to candidates in USA. Wrike is a powerful work management platform seeking a driven Account Manager L4 to join their Commercial Expansion team. In this role, you will build client relationships and uncover opportunities to expand Wrike's footprint within established accounts, helping customers maximize their investment while driving growth.
Responsibilities
- Developing and executing strategic account plans that drive expansion within your assigned book of business
- Managing the full sales cycle from opportunity identification through contract negotiation and close
- Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests
- Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities
- Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs
- Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges
- Creating tailored strategies for identifying expansion opportunities within each account based on customer usage patterns, adoption metrics, business goals, and industry trends
- Staying informed about competitors' offerings and positioning Wrike advantageously against alternatives
- Utilizing sales tools (Salesforce, SalesNavigator and ZoomInfo) to identify key stakeholders and manage your pipeline
- Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction
- Consistently meeting or exceeding quarterly and annual revenue targets
Skills
- 5+ years of successful commercial sales experience with a proven track record of consistent achievement, SaaS experience required
- Minimum 3 years experience as an Account Manager responsible for an install account base
- Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
- Demonstrated ability to manage the full sales cycle from qualification to close
- Experience expanding relationships within existing accounts through consultative, solution-based selling
- Strong proficiency with outbound prospecting strategies and execution
- Proficiency with the SaaS buying process and procurement cycles
- Exceptional communication skills with the ability to engage effectively at multiple levels within an organization
- Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
- Experience conducting engaging remote product demonstrations via video conferencing
- Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling
- Bachelor's degree or equivalent practical experience
- Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering
- Additional language proficiency (if relevant to the territory)
Benefits
- Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
- Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
- Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.
- Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
- Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.
- Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
- Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
- Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.
- Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
- Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
- Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
Company Overview
Wrike is a work management platform that manages cross-functional work and enables contextual collaboration in a secure environment. It was founded in 2006, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.wrike.com.Company H1B Sponsorship
Wrike has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.