Note: The job is a remote job and is open to candidates in USA. Samuel, Son & Co. is a company specializing in automation solutions for manufacturing environments. They are seeking an experienced Account Manager to grow existing customer relationships and develop new business opportunities across targeted manufacturing industries in the United States.
Responsibilities
- Manage and grow existing customer accounts within assigned industries and territories
- Develop new business opportunities with prospective customers and strategic target accounts
- Build and maintain a strong pipeline of qualified opportunities
- Develop long-term customer relationships across engineering, operations, manufacturing, and executive leadership teams
- Identify customer manufacturing challenges and position Samuel Automation solutions accordingly
- Collaborate closely with Applications Engineering, Service, and Leadership teams
- Maintain accurate CRM data, opportunity tracking, forecasting, and pipeline visibility
- Participate in customer visits, technical discussions, trade shows, and industry events
- Support proposal development, commercial negotiations, and contract discussions
- Drive opportunities from initial engagement through quotation, negotiation, and order closure
- Support customer handoff to project execution teams while maintaining ongoing customer engagement after order placement
- Ensure high levels of customer satisfaction and long-term account development
- Provide feedback on market trends, competitive activity, and customer needs
- Represent Samuel Automation professionally within the marketplace and position the company as a trusted long-term automation partner
Skills
- 5+ years of experience in automation, machinery, engineered systems, or capital equipment sales
- Strong B2B sales background with experience managing complex technical sales cycles
- Experience working with machine builders, automation integrators, or industrial manufacturing customers
- Proven track record of growing existing accounts and developing new business opportunities
- Experience managing high-value opportunities with long sales cycles
- Strong commercial and negotiation skills
- CRM experience and disciplined pipeline management
- Strong communication and relationship-building skills
- Ability to engage both technical and executive-level stakeholders
- Ability to travel throughout the United States as required
- Valid passport and driver's license
- Experience in pharmaceutical, medical device, life sciences, packaging, or advanced manufacturing industries
- Experience selling custom automation systems or integrated manufacturing solutions
- Engineering or technical background
- Experience with strategic account management
- Exposure to regulated manufacturing environments
Benefits
- This position is eligible to participate in a variable sales incentive plan. Incentive awards, if any, are based on business and individual performance and are not guaranteed.
- We offer countless opportunities for our team members to develop and grow in their careers
- Empower them to make decisions on the job
- Be a part of driving positive change – within our organization and in the communities where we live and work
- If you’re seeking a dynamic, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen
- We’re stronger together
- At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and creating an environment that is open and welcoming for everyone
Company Overview
Founded in 1855, Samuel, Son & Co., Limited, is a family-owned integrated network of metal manufacturing, processing and distribution divisions. It was founded in 1973, and is headquartered in Oakville, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is https://nelsonsteel.com.