Note: The job is a remote job and is open to candidates in USA. Meridith Baer Home is a company specializing in luxury staging services, and they are seeking an Account Executive to create and nurture client relationships. The role involves engaging in sales activities, developing leads, and managing client expectations throughout the staging process.
Responsibilities
- Engages in sales and sales-related activity, including traveling, driving, and meeting with clients outside of home and all offices, for a minimum of 70% of weekly working hours
- Procures leads and clients through business development (leads/clients to be defined as including homeowners, real estate agents/brokers, developers and builders, architecture, and design firms, etc.) through cold calls, email campaigns, onsite visits, presentations, networking, and events
- Develops, modifies, and presents appropriate and digital presentations for potential clients to win new business
- Develops, maintains and informs senior management of current and project market dynamics and conditions affecting MBH services in the territory
- Follows-up on client leads and sets appointments with clients within 24-48 hours for a live walkthrough
- Follows up on client requests for luxury staging needs in a timely manner
- Utilizes consultative sales practices to contact and engage client leads provided by the office
- Uses professional phone etiquette, customer service skills, and rapport building techniques to initiate and maintain contact with clients
- Establishes expectations with clients via phone and in person regarding staging processes and procedures
- Manages client expectations, from inception to completion utilizing proactive, timely, and effective communication
- Conducts an engaging walkthrough and sales presentation onsite with clients, effectively conveying the value proposition of MBH, influencing clients to retain MBH as their staging company of choice
- Prepares effective bids and proposals, and successfully converts the bid to become a job
- Maintains excellent communication with clients throughout the staging process, including regular follow up and responding to client’ needs and questions
- Closes staging projects by converting leads to bids and bids to jobs at target set by management
- Completes all company forms and protocols for the staging project following SOPs
- Manages the client relationship, contract process and client need for each staging project, via conducting initial and final walkthroughs of the property with the client
- Problem solves with clients throughout the staging process, including escalating and resolving areas of concern with internal MBH department resources
- Executes on procedures within Salesforce and DocuSign by consistently creating leads, updating the system with all activity, creating bids, and sending and receiving contracts effectively
- Understands the contract and communicates contract terms to client effectively
- Maintains excellent product knowledge and educates clients on non-staging products and services offered by the company
- Seeks opportunities to cross-sell or up-sell to clients
- Demonstrates an openness and willingness to work with managers to continuously identify areas of strength and to continuously improve in areas of opportunity
- Maintain relationships with assigned clients, brokers, developers, and realtors to capture more market share
- Attends monthly sales meetings
- Adheres to legal compliance and regulation as outlined by MBH
Skills
- Experience in real estate, furniture sales or design industry background a plus
- Excellent written and oral communication skills- ability to interact with all levels of personnel
- Computer savvy with the ability to create, modify and present PowerPoint, compose, and create letters and other business-related documents
- Excellent responsiveness and follow up skills, the ability to build rapport with clients
- Proven ability to create urgency with clients, great time management skills
- Must be a strong influencer and strong closer
- Strong willingness to develop an in-depth understanding of the business and related services and products
- Must have excellent problem-solving skills
- Ability to meet deadlines and work under changing priorities
- Be dependable, punctual, and organized
- Experience as a sole contributor and in a team environment
Company Overview
Meridith Baer Home offers staging, interior design, and luxury furniture leasing. It was founded in 1998, and is headquartered in South Gate, California, USA, with a workforce of 51-200 employees. Its website is https://meridithbaer.com/.