Osaic is a wealth management firm seeking a Relationship Manager to support Wealth Managers in delivering exceptional service to high-net-worth individuals, families, and institutions. The role involves managing client relationships, coordinating account administration, and preparing client communications and reports while ensuring a high-touch client experience.
Responsibilities
- Provide exceptional client service by responding to client inquiries, troubleshooting issues, and serving as a liaison between clients, Wealth Managers, and internal teams
- Support Wealth Managers in maintaining strong client relationships and delivering a high-touch client experience
- Prepare client reports, meeting materials, and presentations for client meetings
- Coordinate meeting logistics and ensure all required documentation and compliance materials are prepared in advance
- Manage and maintain accurate client information within internal systems and CRM platforms
- Prepare, submit, and track client paperwork and account documentation with custodians
- Assist with the preparation of quarterly statements and client communications
- Research and respond to service requests received through email, phone calls, or internal tasks from Wealth Managers
- Coordinate with custodians such as Fidelity and Schwab to support account servicing needs
- Assist with firm-wide initiatives and projects related to compliance, data integrity, reporting, and billing
- Collaborate closely with team members within a team-based client service structure
Skills
- 1–3 years of experience in financial services, wealth management, or a client service environment
- Strong written and verbal communication skills with professional presence
- Exceptional attention to detail and strong organizational skills
- Ability to manage multiple priorities in a fast-paced advisory environment
- Ability to work effectively in a collaborative, team-oriented environment
- Passion for delivering high-quality, 'white-glove' client service
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat
- High degree of integrity, discretion, and client-first mindset
- Proficiency in Microsoft Office; comfort learning financial planning and CRM systems (e.g., Salesforce)
- Interest in developing a long-term career in wealth management, either within Client Services or on the path to becoming an Advisor
- Familiarity with CRM systems and financial reporting platforms preferred
- Experience working with financial custodians such as Fidelity or Schwab preferred
- Bachelor's degree is preferred
Benefits
- Health, vision, dental insurance
- 401k
- Paid time away
- Volunteer days
Company Overview
Osaic provides the support, resources, and community designed for the future of wealth management. It was founded in 2016, and is headquartered in Phoenix, Arizona, USA, with a workforce of 1001-5000 employees. Its website is https://osaic.com/.