Recruitment Manager
About Weploy
We're a tech-enabled recruitment agency with a mission to make Recruitment Not Suck.
We specialise in customer service and contact centre talent and partner with some of Australia's biggest brands such as Medibank, Australian Unity and Rebel Sport, and we're known for one thing: getting quality bums on seats, fast.
No slow process. No fluff. Just great candidates, placed quickly - and a team that actually gives a damn.
We're growing fast, and we need someone who can manage and build the engine that keeps us moving.
About the Role
We’ve been busy and we’re now entering into our next phase of growth.
As the Recruitment Manager, you will play a vital role in the success of our next chapter. We like to see our talent team as the heart of our company.
You’ll manage the current team of Talent Consultants, own fulfilment, ensure high quality delivery, whilst ensuring we keep our title of the fastest turnaround in Australia.
You'll work closely with the CEO and sales team, maintain key stakeholder relationships both internally and externally, and be accountable for the metrics that matter.
Role Responsibilities
- Ensure the successful fulfilment of active roles whilst meeting our SLA’s
- Lead, develop, and grow a team of talent consultants
- Leverage data to forecast and manage workflow and job prioritisation across the team
- Improve the systems and processes the team runs on
- Step in and fulfil roles yourself when volume or complexity demands it
- Cross collaboration with internal teams to execute on talent strategies and initiatives
- Manage key stakeholder relationships - sales team and key clients
- Represent the talent function in client meetings
- Help with internal hiring
- Own Weployee engagement strategies & EVP
- Stay across compliance - awards, contracts, worker entitlements
- Review and track data to provide key insights, gaps and opportunities
About You
You've managed a recruitment team before and you know what great looks like. You think in metrics, not just activity. You're a builder who isn’t afraid to roll up your sleeves to help drive results, and what excites you is growth. And most importantly, you’re a human-centred manager.
Agency recruitment experience is preferred, but we're equally interested in people who've led delivery teams in high-volume in-house, BPO or RPO environments.
You're the Right Fit If You:
- Have high volume recruitment experience — agency preferred, or equivalent high-volume environment where you've managed a team to clear delivery metrics
- Have proven experience growing and developing teams
- Are commercially sharp — you understand margin, speed, and fulfilment quality aren't mutually exclusive
- Can build and improve processes without needing to be perfect before you ship them
- Are confident in front of clients — credible, direct, and good at managing expectations
- Data driven
- Know how to prioritise competing priorities to deliver great results
- Are happy to roll up your sleeves when the team needs an extra pair of hands
- Think like an owner
- Passionate about Customer and Client experience
What's on Offer
- Performance bonus tied to team fulfilment metrics and quality
- Fully remote environment
- A direct line to the CEO, meaning real influence over how the function evolves
- Autonomy to build the systems and processes you know work
- Flexibility — we care about output, not hours
- A clear path to Head of Talent as the business scales
- A team that works hard and doesn't take itself too seriously
Sound like you? Let's talk.