ConnectPay Payroll Services provides payroll and HR solutions for small and medium-sized businesses. As a Product Owner, you will collaborate with product managers, engineering, and design to translate product strategy into actionable requirements and prioritize the product backlog to enhance payroll and HRIS capabilities.
Responsibilities
- Translate high-level product strategy into detailed user stories, acceptance criteria, and functional requirements
- Maintain and prioritize the product backlog to ensure clarity and alignment with business and customer needs
- Work with engineering to refine requirements and support sprint planning activities
- Conduct user interviews, analyze support trends, and gather feedback to understand customer pain points
- Review product usage data to identify patterns, opportunities, and areas for improvement
- Partner with design to support user flows, prototypes, and UX decisions
- Work with engineering throughout the development cycle, ensuring clarity and alignment on scope and objectives
- Collaborate with compliance teams to understand core payroll and tax requirements
- Coordinate with go-to-market teams to communicate upcoming releases and product updates
- Assist in defining release goals and supporting successful feature launches
- Participate in sprint ceremonies (standups, retros, planning, grooming)
- Test new features, validate acceptance criteria, and troubleshoot issues when needed
Skills
- 1–3 years of experience in product ownership, business analysis, or a related role
- Exposure to SaaS, HRIS, payroll, or financial/operations software is a plus
- Strong communication and documentation skills
- Ability to break complex problems into clear, structured requirements
- Basic understanding of agile methodologies
- Experience working with API driven products or integrations
- Familiarity with small business customer needs
- Comfort with data analysis tools (e.g., SQL, product analytics platforms)
Benefits
- Equity
- Annual bonus plan, based on company and individual performance
- 401(k) with company contributions
- Group medical, dental, and vision coverage
- Life insurance
- Short and long-term disability insurance
- Flexible spending accounts
Company Overview
ConnectPay empowers small businesses across America through hassle-free payroll processing. It was founded in 2009, and is headquartered in Foxboro, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.connectpayusa.com/.